4/21/25, 3:11 AM D099 OA Test
WGU D099 Sales Management OA | Objective Assessment | 70 Questions and Answers | 2025 Update | 100% Correct.
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D099 Sales Management OA
70 Correct terms
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Term What is a primary use of predictive analytics?Give this one a go later!Predictive advertising Set job expectations Customer attrition prediction 1 / 4
4/21/25, 3:11 AM D099 OA Test
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Term
A firm operates using a formal structure in which decision-making authority resides with the executive leadership. Which type of organizational structure is being used by this firm?
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Matrix Corporation
Combination Centralized
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Term
A company analyst seeks input from the sales department on which business objective it wants to address so the analyst can develop a survey instrument. Which step in the data analysis process is illustrated by this action?
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4/21/25, 3:11 AM D099 OA Test
Variety Subjective
Collection Centralized
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Term
A firm is using situational interview questions to help select a candidate for a sales management position. Which question aligns with this interview format?
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What is your favorite sales technique?Describe a time you failed in sales.
What is your opinion on the current market trends?How would you construct a sales compensation package?
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A business-to-business (B2B) company discovers its margins are lower than that of its competitors. In response, the company 3 / 4
4/21/25, 3:11 AM D099 OA Test
implements a new sales training program to help salespeople better communicate product value to organizations. The result is increased sales and profitability. Which direct benefit has this company achieved?
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Business process optimization Improved customer relationships
Employee motivation Improved productivity
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A company wants to map the customer experience at specific interactions. How can customer relationship management (CRM) support this goal?
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It can reveal insights into touchpoints and post- purchase sentiment.It can automate all customer interactions without human oversight.
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