AHIP TRAINING MODULE 4 MARKETING EXAM
WITH QUESTIONS & VERIFIED ANSWERS
GRADED A+
PRENTICE has many clients who are Medicare beneficiaries. He should review the Centers for Medicare and Medicaid Services' Marketing guidelines to ensure he is compliant for which type of products? - ANSWER-MA and PDP
Another agent working for your agency claims that because you are not employed by the MA plans that you represent, you are not subject to the same requirements as the plans themselves. - ANSWER-Your coworker is NOT correct. Marketing on behalf of a plan is considered marketing by the plan and requires that all contracted and employed agents comply with ALL Medicare marketing rules.
You work for a company that has marketed Medigap products for many years. The company has added MA and Part D plans and you will begin marketing those plans this fall. You are planning what materials to use to easily show the difference in benefits, premiums and cost sharing for each of the products. What do you need to do with your materials before using them for marketing purposes? - ANSWER- You must submit your materials to the plan you represent, so CMS can review and approve the materials to ensure they are accurate.
Which of the following is a correct statement about state laws as they pertain to marketing representatives? - ANSWER-Medicare health plans must comply with requests for information from state insurance departments investigating complaints about a marketing representative.
You are seeking to represent an individual MA plan and an individual Part D plan in your state. You have completed the required training for each plan, but you did not achieve a passing score on the tests that came after the training. What can you 1 / 2
do in this situation? - ANSWER-You will NOT be able to represent any MA or Part D plan until you compete the training and achieve an adequate score, although you will NOT have to take a test if you exclusively market employer/union group plans and the companies do not require testing.
Your colleague works at a third party marketing organization, TMO and she said she did not need to take the Medicare training for brokers and agents or pass a test to market Medicare plans since her contract is with the TMO, not the plans that have the products she sells. - ANSWER-You could tell her she is wrong, and that only agents selling Employer/union group plans are permitted an exemption from testing, but some employer/union group plans may require testing to promote agent compliance with CMS marketing requirements.
During a sales presentation to Ms. Daley for MA plan that has a 5 star rating in customer service and care coordination, and received an overall plan performance rating of a 4 star, which of the following would be the correct statement to say to her? - ANSWER-The MA plan received a 5 star rating in customer service and care coordination with an overall performance rating of 4 stars.
During a sales presentation, you client ask you whether the Medicare agency recommends that she sign up for your plan or stay in Original Medicare. - ANSWER-Tell her that the Medicare agency does not endorse or recommend any plan.
Medicare health plan establish provisions in marketing representative contracts to ensure compliance with applicable laws and policies. If non-compliance occurs, CMS can penalize a plan in which of the following ways? - ANSWER-CMS requires plan sponsors to create and complete a corrective action plan and may terminate a sponsor's contract.
You have set up an appointment for an in-home sales presentation with Mrs.Fowler, who expressed interest in the Medicare plans you represent. In preparation
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