AINS 102 Latest - Insurance Exam Review | Questions and Verified ...

AINS 102 (Latest 2024 / 2025 Update) Understanding Personal Insurance Exam Review | Questions and Verified Answers | 100% Correct

Question:

Telematics devices track driving habits and then

Select one:

• Divide auto insurance applicants into homogeneous classes.
• Classify each insured auto for its principal use.
• Perform sophisticated modeling techniques to make that information

relevant.

• Transmit that information wirelessly to a computer.

Answer:

• Transmit that information wirelessly to a computer.

Question:

The Transportation Network Driver Coverage (No Passenger) endorsement

Select one:

• Provides coverage when the insured is logged into a transportation

network platform until the driver accepts a passenger's request. 1 / 4

• Specifies that coverage does not apply to Part C—Uninsured Motorists

Coverage.

• Adds a transportation network platform definition.
• Provides coverage without passengers while the driver is logged into a

transportation network platform.

Answer:

• Provides coverage without passengers while the driver is logged into a

transportation network platform.

Question:

Applications and questionnaires for personal liability insurance should be carefully evaluated to look for issues that can increase potential loss frequency and severity, such as

Select one:

• Stairways in good repair and free of obstructions.
• Poor housekeeping and maintenance of premises or an unfenced pool.
• The removal of dead trees and bicycles stored in a garage.
• Swimming pools surrounded by fences and well-lit porches.

Answer:

• Poor housekeeping and maintenance of premises or an unfenced pool.

• / 4

Question:

Because they interview the applicant first, see the property or operations to be insured, and evaluate the loss exposures, the most important primary source of information for the underwriters is the

Select one:

• Producers.
• Property-valuation guide supplier.
• Financial and credit-reporting service.
• Risk control representative.

Answer:

• Producers.

Question:

As an insurance agent, Lucy uses various ways to keep in touch with customers. Based on her experience, she knows that this will help improve customer retention. Which one of the following would be considered cross- selling?

Select one:

• Sending out "Getting to Know You" surveys
• Offering to quote other lines of coverage
• Sending e-newsletters explaining loss exposures
• Completing an annual policy review

Answer:

• Offering to quote other lines of coverage
• / 4

Question:

Which one of the following is a way in which cross-selling benefits customers?

Select one:

• Reduction of coverage gaps
• Improved retention
• Lower costs
• Increased profitability

Answer:

• Reduction of coverage gaps

Question:

William was conducting a training session for new claims representatives at Stanton Insurance. He reminded the claims representatives that in the aftermath of a loss, an insured is often shaken, upset, or possibly injured. He told them that it is the claims representative's responsibility to help Stanton Insurance fulfill its contractual promise by handling claims in a way that promotes peace of mind for the insured and

Select one:

• Minimizes complaints to the state insurance department.
• Improves the claimant's financial position.
• Maximizes profits for the insurer.
• Quickly restores claimants to their pre-loss condition.

Answer:

• Quickly restores claimants to their pre-loss condition.
• / 4