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AMZL EXAM || ALL QUESTIONS
ANSWERED CORRECTLY.
Question: What are the differences between engagement and
management actions?
Correct answer: Engagement is more emotional, management is
more logic based.
Question: What is the purpose of the DSP roundtable and how
often should they occur?
Correct answer: To keep DSP informed about company
changes; should occur biweekly
Question: What contents should be apart of a Stand-up meeting?
Correct answer: -safety tip, -success story, -standard work tip, -
quality tip, -volume plan for the day, -high level productivity results from previous day, -site announcements, -safety stretches
Question: What are some misses that can impact SSP sort
compliance?
Correct answer: -poor process, -rolled volume, -poor area
readiness, -staffing issues, -improper problem solves, -DNC not corrected
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Question: What is the importance of labor planning?
Correct answer: To ensure staffing meets volume needs
Question: How often are labor plans created?
Correct answer: 21 days, 7 days, day prior, day of
Question: Labor Planning Equation
Correct answer: volume/(headcount*shiftlength)=PPH
Question: What are the inputs for Next day labor plan?
Correct answer: ATROPS, SLOPE, LMCP, SPT
Question: What is the unloader/waterspider responsible for?
Correct answer: feeding the line loader
Question: Where can you find information on trucks?
Correct answer: Station command center
Question: Where do benchmark rates come from?
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Correct answer: top 20% of delivery station performances
Question: When does the DCAP have to be run in relation to
heat map?
Correct answer: Prior
Question: What is the purpose of flow meetings?
Correct answer: To discuss potential problems on the floor
Question: How often do flow meetings occur?
Correct answer: 4 times within first hour (every 15 minutes); at
least once per hour after that
Question: What does it mean to run a balanced sort?
Correct answer: making sure it's not flowing too fast or too slow
Question: How do you identify an imbalanced sort?
Correct answer: visually
Question: What are signs a sort is flowing too fast?
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Correct answer: packages on the floor; missorts; etc.
Question: What are signs a sort is flowing too slow?
Correct answer: idle stowers; empty buffers; didn't meet
benchmark
Question: What is FSAF?
Correct answer: First scan attempt failed
Question: What is FPH/FPM?
Correct answer: flow per minute/flow per hour
Question: What are the types of dynamic sort?
Correct answer: Adhoc, same day, RTS
Question: What causes the need for dynamic sort?
Correct answer: didn't complete in CIT, sameday, undelivered
packages
Question: What are the various type of shipments that can be
dynamically planned?