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Organizational Behaviour Concepts Controversies Applications 8th Edition Langton Test Bank
Organizational Behaviour, Eighth Canadian Ed., 8e (Langton) Chapter 1 What Is Organizational Behaviour?
1.1 Multiple Choice Questions
1) Which of the following statements about organizational behaviour (OB) is FALSE?
- OB is relevant only in employment situations.
- OB can shed light on the interactions among family members.
- OB can be used in community settings like children's daycare centres.
- OB can be applied to any organization in order to make it run more effectively.
- OB focuses on 3 levels of behaviour that can occur in any organization.
Answer: A
Diff: 1 Type: MC Page Ref: 6,7
Topic: Intuition with Systematic Study
Skill: Recall
Objective: 3
2) Which of the following situations would likely receive the least benefit from studying Organizational Behaviour (OB) techniques?
- voluntary community groups
- large family situations and interactions
- post-secondary education student study groups
- religious organizations
- pre-teen paper routes
Answer: E
Diff: 2 Type: MC Page Ref: 6,7
Topic: Intuition with Systematic Study
Skill: Recall
Objective: 3
3) A field of study that investigates the impact of individuals, groups, and structure on behaviour within organizations is known as
- psychology.
- sociology.
- social psychology.
- anthropology.
- organizational behaviour.
Answer: E
Diff: 1 Type: MC Page Ref: 5
Topic: Defining Organizational Behaviour
Skill: Recall
Objective: 2 1 / 4
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4) A consciously coordinated social unit composed of a group of people that function on a relatively continuous basis to achieve a common set of goals is known as a(n)
- work group.
- team.
- organization.
- society.
- task force.
Answer: C
Diff: 1 Type: MC Page Ref: 5
Topic: Defining Organizational Behaviour
Skill: Recall
Objective: 2
5) Which of the following topics is generally outside the field of OB?
- therapy
- absenteeism
- employment turnover
- productivity
- job satisfaction
Answer: A
Diff: 2 Type: MC Page Ref: 5
Topic: Defining Organizational Behaviour
Skill: Recall
Objective: 2
6) Organizational behaviour is generally defined as a field of study that
- investigates how organizations effectively face competition.
- investigates the impact that individuals, groups, and structure have on behaviour within
- attempts to understand and solve problems regarding individual behaviour on and off the job.
- seeks ways and means to match human effort with technology.
- examines how the structure of different organizations contributes to, or inhibits, effective
organizations.
communication.
Answer: B
Diff: 2 Type: MC Page Ref: 5
Topic: Defining Organizational Behaviour
Skill: Recall
Objective: 2 2 / 4
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7) What are the three inputs to processes that OB is concerned with?
- experience, goals and configuration
- individual, group, and organizational structure
- structure, social units and teams
- group, structure and political
- interpersonal, personal and group
Answer: B
Diff: 1 Type: MC Page Ref: 20
Topic: Coming Attractions Developing an OB Model
Skill: Recall
Objective: 7
8) Which of the following is NOT considered an organization?
- church
- university
- military unit
- all 45-year-old adults in a community
- municipal, provincial and federal government agencies
Answer: D
Diff: 2 Type: MC Page Ref: 6
Topic: Intuition with Systematic Study
Skill: Recall
Objective: 3
9) A(n) is a consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals.
- organization
- unit
- team
- ethnic group
- informal group
Answer: A
Diff: 2 Type: MC Page Ref: 5
Topic: Defining Organizational Behaviour
Skill: Applied
Objective: 2 3 / 4
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10) Individuals face various challenges in organizational settings. Which of the following organizational challenges is OB best suited for?
- maintaining stock prices
- profit projection
- setting common goals
- time management
- protocol on the job
Answer: C
Diff: 2 Type: MC Page Ref: 6
Topic: Intuition with Systematic Study
Skill: Applied
Objective: 3
11) As employers attempt to retain high performance employees, what factors in employee- manager relationships become important?
- supportive dialogue, proactive discussions and high wages
- high stress workplace, supportive dialogue and proactive discussions
- lower stress workplace, proactive discussions and supportive dialogue
- high wages, lower stress workplace and supportive dialogue
- high wages, high stress workplace and proactive discussions
Answer: C
Diff: 2 Type: MC Page Ref: 4
Topic: Importance of Interpersonal Relationships
Skill: Applied
Objective: 1
12) When managers have positive social relationships with their employees they are
- re-engineering the workplace.
- establishing a new program of TQM.
- developing new styles of leadership.
- developing ways of more effectively controlling work.
- lowering employee stress, which lowers intentions to quit.
Answer: E
Diff: 2 Type: MC Page Ref: 4
Topic: Importance of Interpersonal Relationships
Skill: Applied
Objective: 1
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