Assisted Living Administrator Licensing Exam Study Guide with Complete Solutions Alternative care facility - Correct Answer licensed assisted living residence that is also certified by the Colorado Department of Health Care Policy and Financing The survey process - Correct Answer Building Tour > Observations > Interviews > Record Review Deficiency level - level A - Correct Answer isolated with potential for harm for one or more residents Deficiency level - level B - Correct Answer a pattern of potential for harm for one or more residents Deficiency level - level C - Correct Answer isolated actual harm affecting one or more residents Deficiency level - level D - Correct Answer a pattern of actual harm affecting one or more residents Deficiency level - level E - Correct Answer actual or potential for serious injury or harm for one or more residents (immediate jeopardy - regulations require the Department to impose a fine of at least $500) Plan of correction - Correct Answer Required to address how each deficiency will be addressed and prevented from recurring Intermediate conditions or restrictions - Correct Answer typically imposed when there are serious or repeat violations of deficiencies Informal Dispute Resolution (IDR) - Correct Answer Contest deficiencies Business planning process - Correct Answer Assess current situation > define objectives > assign responsibility > implement the plan > evaluate and review SWOT Analysis - Correct Answer strengths, weaknesses, opportunities, threats
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