AT&T Knowledge Test Questions and Answers Verified 2025 A Costco member adds a new phone number to their AT&T account. What monthly savings will they receive? - ANSWER-$2.78/month for 36 months All AT&T advertising pricing includes what? - ANSWER-Auto Pay/Paperless Billing Discount AT&T must receive a customer's trade-in within __ from the day their new AT&T phone is activated to qualify for the trade-in promotion. - ANSWER-30 days How are AT&T National Device Promotion (Premium Trade-In, Tiered Offer, etc) credits applied to an AT&T wireless bill? - ANSWER-Over the installment How are AT&T national device promotion credits applied to an AT&T wireless bill - ANSWER-Over the installment How do customers get the paperwork for their Next Up turn-in - ANSWER-Included in the box the phone comes in How many days does a customer have to send back their Next Up turn-in to AT&T - ANSWER-10 days How much does AT&T charge for a return or exchange stocking fee - ANSWER-$55 How much hotspot is included in the Unlimited Extra El - ANSWER-30Gb How much hotspot is included with the Unlimited Premium PL plan? - ANSWER-60 GB How much is a customer charged if a Next Up turn-in is not sent back to AT&T? - ANSWER-Remaining installment balance How much is the Auto Pay/Paperless billing discount per line each month for Unlimited Your Way plans when using a debit card - ANSWER-$10/month How much is the Next Up feature? - ANSWER-$6/month How much premium data is included monthly with Unlimited Premium PL - ANSWER- Unlimited data across all plans How much Premium data is included with the Unlimited Extra EL? - ANSWER-75 GB
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