BRMP Definitions with Complete Solutions 2023/2024 Partner Cultural & Political Strategic Context - Correct Answer 1. Values
- Principles
- Policies
- Implications
- Vision
- Intents
- Outcomes
- Services
- Governance
- Processes
- Organization
- Metrics
- Facilitate productive connections
- Mobilize Projects and Programs
Provider Explicit & Tangible Strategic Context - Correct Answer 1. Mission
Provider Operating Model Context - Correct Answer 1. Initiatives
What Is a Business Relationship Manager? - Correct Answer Stimulates, surfaces and shapes business demand for a provider's products and services and ensures that the potential business value from those products and services is captured, optimized and recognized.Typical BRM Role - Correct Answer · Sits at intersection of service provider and business partner · Stimulates, surfaces and, shapes business demand for maximized value · Member of both business and provider management teams What BRM can be - Correct Answer A Discipline, A Role A Capability A Philosophy BRM Metaphors - Correct Answer Connector, Orchestrator, and Navigator BRM Connector (handshake) - Correct Answer Magic in the Middle
o Business: Stimulate, surface and shape demand; Raise "IT Savvy"
o Provider: Influence appropriate supply
BRM Orchestrator (conductor) - Correct Answer Single Point of Focus
- Orchestrate capabilities to drive value from Provider services 1 / 2
o Business: Coordinate and aggregate demand
o Provider: Orchestrate key provider roles
BRM Navigator (roadmap) - Correct Answer Roadmaps to Business Value
- Facilitate Business‐Provider convergence
o Business: Facilitate business strategy and roadmapping
o Provider: Guide Architecture, Portfolio and Program Management
- BRM Competencies
- Business IQ
- Portfolio Management
- Provider Domain & Service Mgmt discipline
- Business Transition Management
- Powerful Communications
- Core BRM Disciplines (Pillars) - Correct Answer 1. Demand Shaping
- Exploring
- Servicing
- Value Harvesting/Realization
(Foundation/Bullseye) - Correct Answer 1. Strategic Partnering
BRM Discipline: Demand Shaping - Correct Answer · Stimulates, surfaces, and shapes business demand.· Ensures business strategy leverages partner capabilities, while partner capabilities enable business strategy.· Focuses on optimizing business value low-value = suppressed, higher-value = stimulated BRM Discipline: Exploring - Correct Answer · Identifies and rationalizes demand.· Sense business/tech trends to facilitate discovery and demand identification · An iterative and ongoing process · Key benefit: identification of business value initiatives become part of business partners' portfolio of services, capabilities, and products.
BRM Discipline: Servicing - Correct Answer · Coordinates resources, manages
expectations, and integrates activities.· Ensures engagement translates demand into effective supply requirements.· Facilitates business strategy, business capability roadmapping, and portfolio and program management.BRM Discipline: Value Harvesting (Realization) - Correct Answer · Ensures success of business change initiatives resulting from exploring/servicing engagements. · · Includes activities to track and review performance, identify ways to increase value from strategic partnership, and initiates feedback triggering continuous improvement cycles.· Provides stakeholder insights business change and initiatives results.
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