BRMP Exam 2023 with Answers 100% Correct Graded A+ House of BRM - 4 pillars (core disciplines) - Correct Answer 1. Demand shaping
- Exploring
- Servicing
- Value harvesting
- Role - connector and translator
- BRM Metaphors - Correct Answer 1) Navigator - facilitate business-Provider
- BRM role will be tactical when below mid two, role will be strategic above ~2.5 1 / 2
House of BRM - Roof - Correct Answer Clarity of the BRM role in context of provider STRATEGY and OPERATING MODEL BRM Competencies (6) - Correct Answer 1) Strategic Partnering 2) Business IQ 3) Portfolio Management 4) Provider Domain 5) Powerful Communication 6) Business Transition Management Typical BRM role - Correct Answer -sits at intersection of service provider and business partner -stimulates surfaces and shapes business demand for maximum value -member of both Provider and business mgmt teams Business Relationship Manager - Definitions - Correct Answer -stimulate, surface and shape business demand for a provider's products and services and ensure that the potential business value from those products and services is captured, optimized and communicate
-Discipline and organizational capability - set of competencies and processes that foster productive, value producing relationships between Provider and the business units they serve
convergence 2) Connector - facilitate connections and mobilize projects and programs 3) Orchestrator - orchestrate Capabilities to seize value from provider services High Level Capability Model (3) - Correct Answer 1) Demand Governance Capabilities 2) Value Chain Capabilities 3) Enabling Capabilities Business-Provider Maturity Model - Correct Answer - Tool for calibrating business demand maturity, provider supply maturity, and the BRM role
What is BRM responsibility for Value Optimization? (RACI) - Correct Answer Responsible BRM Related Standards (3) - Correct Answer - ISO 20000
- ITIL Framework
- SFIA (Skills Framework for the Information Age)
Business Relationship Maturity Model - Correct Answer - Maturity of the business- Provider (IT) relationship
- L1: Ad Hoc
- L2: Order Taker
- L3: Service Provider
- L4: Trusted Advisor
- L5: Strategic Partner
Business-Provider Alignment Model - Correct Answer 1. Environment
- Strategic Context
- IT Strategy
- IT Portfolio
- Strategic Context - Expression Barrier (what we want to do)
- IT Strategy - Specification Barrier (what IT must do)
- IT Portfolio - Implementation Barrier (what we get done)
- process by which possibilities for using the Provider's services within the business are
- goal is to identify that set of possibilities that will create the most value for the
- / 2
Business-Provider Alignment Model - Barriers - Correct Answer 1. Environment - Contextual Barriers (what drives our behavior)
Credibility Equation - Correct Answer Credibility = expertise + trustworthiness Key component to climbing maturity levels Demand Shaping - Correct Answer - one of the 4 pillars/capabilities
surfaced and capitalized upon
organization Overview of the Strategic Relationship Management Stages (5) - Correct Answer 1) Initiation/Overview 2) Discovery 3) Planning 4) Execution 5) Extend/Expand Linking Business Drivers with Technology - Correct Answer Discovery technique 1) Driver - business "what"