BUAD 331 UTK Final 109 Questions with Correct Answers

BUAD 331 UTK Final 109 Questions with Correct Answers 100% Verified 2024/2025

• In class we discussed amazons recent acquisition of whole foods. The strategy that seems the most

plausible for amazon is: - Correct Answers b. Selectively apply automation to help reduce costs and lower prices at whole foods

• Two kinds of customers walk into grizzly fly fishing shop: college freshman taking a first time class

and high end professionals with fishing experience, in order to deliver most value to each of these customers, john should - Correct Answers Focus on creating supply chains that deliver the specific form, time and place utility that each customer segment is looking for, at a price that each segment is willing to pay

• Among the following examples, which refers mostly to the place utility that SC provides? - Correct

Answers B. Australian grocery store provides food in remote towns

• Chuck from sales department wants to increase volume of sales for a product. To do this, he wants

to service a client in a new market that is three times as far from your current DC as current markets.although chuck might be happy because his sales numbers go up, total overall profit might not improve because: - Correct Answers c. Transportation and other Distribution costs would likely increase44

• A WSJ article discussed in class regards DHLs decision to locate/expand an operation in

cincinatti/north Kentucky (CVG airport) what does this example imply about the DHL Greenfield/brownfield site location decision - Correct Answers Distance to other DHL operations is important since they do not operate in isolation

• The safety management process is important to Supply chain professionals because: - Correct

Answers 7. b. Employees should expect safe working environment, and companies should take the steps to maintain one

• In today's competitive business environment, the most successful firms focus mainly on improving

customer satisfaction by: - Correct Answers b. Improving how they deliver value to different customer segments

• Recall that firms may seek to gain comp adv through superior SC mgmt. refer to the value

adv/productivity adv matrix (figure 1) to answer question below CHART: QUESTION: COMPANIES

LOCATED IN THE COMMMODITY AMRKET QUADRANT C SHOULD TRY TO DO ANY OF THE

FOLLOWING EXCEPT - Correct Answers e. Stay the same 1 / 2

is the systematic coordination of purchasing, manufacturing management and distribution upstream with suppliers and downstream to customers - Correct Answers 10. Supply chain management:

• As the time horizon for planning SC activities ____< the accuracy of the planning ___ - Correct

Answers b. Is pulled closer to actual time (Shortens), improves

• Firms have been talking about the GREAT DIVIDE as one of their biggest challenges, among the

following approaches, which would NOT help a business deal with the great divide? - Correct Answers c. Creating a production- oriented focus across SC

• According to the Pareto or 80/20 rule shown above: - Correct Answers the top 20% of products

and customers by sales or profitability are considered the A category and should receive the highest levels of customer service

• Establishing a segmented customer service policy involves all of the following EXCEPT: - Correct

Answers c. Establishing a standard customer service policy for all customers

• In GRIZZLY FF shop divides their products and customers into 3 categories based on profitability:

"A"- these are the top 20 % of products and customers "B"- these are the next 50% of products and customers "C" these are the bottom 40% of products and customers WHAT WAS THE PURPOSE OF THIS ACTIVITY? - Correct Answers to enable john to serve his best customers at a higher level and promote his best products According to the textbook author, in order to create SC responsiveness to customer demands a firm should focus on what two primary capabilities? - Correct Answers c. Visibility and velocity A safety incident rate (RIR) measures the number of annual serious incidents in a manner that is similar to___? - Correct Answers b. Weighted moving avg

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