CCHP FINAL STUDY GUIDE CORRECTLY SOLVED!!
key words in the definition of culture ANS- accepted or familiar stages of health communication model ANS- 1. planning and strategy development
- developing & pretesting concepts, messages, & materials
- implementing the program
- assessing effectiveness & making refinements
- proxemics
- nonverbal communication
- cultural knowledge comes from dialogue
- individual must be made aware that services are available
- competent providing language assistance
- health related material in patient's preferred language
paralanguage ANS- language without the words proxemics ANS- perception and use of interpersonal and personal space nonverbal communication ANS- communication using body movements, gestures, and facial expressions rather than speech concepts representative of all cultures ANS- - paralanguage
CLAS standards (definition) ANS- national standards for providing culturally & linguistically appropriate services in health care what are the CLAS standards ANS- - provide language assistance services
historical perspectives ANS- - misunderstanding & mistrust lead to conflict 1 / 2
- people label those of another nation as one thing
- individuals within cultures need to be viewed as wholes and made of their own diverse parts
below basic health literacy ANS- indicates no more than the most simple & concrete literacy skills
(~14%)
basic health literacy ANS- indicates skills necessary to perform simple & everyday literacy activities
(~22%)
intermediate health literacy ANS- indicates skills necessary to perform moderately challenging literacy activities (~53%) proficient health literacy ANS- indicates skills necessary to perform more complex and challenging literacy activities (~12%) majority of population has what health literacy level? ANS- intermediate (53%) national assessment of adult literacy (NAAL) results ANS- higher health literacy in:
- women
- white and asian/pacific islander
- adults who spoke only english before starting school
- those with higher education
lower health literacy:
- hispanics
- >65 years
- adults at poverty level
- lower instance of preventative services
- / 2
health outcomes from low health literacy ANS- - increased use of emergency care & hospitalizations