CCHP FINAL STUDY GUIDE WITH COMPLETE
SOLUTIONS 2023/2024
key words in the definition of culture - Correct Answer accepted or familiar stages of health communication model - Correct Answer 1. planning and strategy development
- developing & pretesting concepts, messages, & materials
- implementing the program
- assessing effectiveness & making refinements
- proxemics
- nonverbal communication
- cultural knowledge comes from dialogue
- individual must be made aware that services are available
- competent providing language assistance
- health related material in patient's preferred language
- people label those of another nation as one thing
- individuals within cultures need to be viewed as wholes and made of their own diverse
- / 1
paralanguage - Correct Answer language without the words proxemics - Correct Answer perception and use of interpersonal and personal space nonverbal communication - Correct Answer communication using body movements, gestures, and facial expressions rather than speech concepts representative of all cultures - Correct Answer - paralanguage
CLAS standards (definition) - Correct Answer national standards for providing culturally & linguistically appropriate services in health care what are the CLAS standards - Correct Answer - provide language assistance services
historical perspectives - Correct Answer - misunderstanding & mistrust lead to conflict
parts below basic health literacy - Correct Answer indicates no more than the most simple & concrete literacy skills (~14%) basic health literacy - Correct Answer indicates skills necessary to perform simple & everyday literacy activities (~22%) intermediate health literacy - Correct Answer indicates skills necessary to perform moderately challenging literacy activities (~53%)