Comprehensive Medical Assisting Administrative and Clinical Competencies 6th Edition Lindh Test Bank
CHAPTER 01—THE MEDICAL ASSISTING PROFESSION
- Which of the following is the most important reason to be able to communicate effectively with patients and keep them
- Educate patients about disease
- Retain patients
- Make patients feel more comfortable and less threatened
- Make patients like the staff better
informed?
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Page 10
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 2/13/2017 2:17 PM
- Which of the following attributes of a medical assistant does NOT identify a true professional?
- Dependability b. Empathy
- Ability to communicate d. Inflexibility
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Pages 10-12
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 9/28/2016 3:28 PM
- Which of the following organizations allows one to use the initials CMA (AAMA), which are awarded upon successful
- AMT b. CAAHEP
- AMA d. AAMA
completion of their credentialing examination?
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Page 7
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 9/28/2016 3:28 PM
- Which of the following will keep the medical assistant current in knowledge in the years to come and will serve as
- Dependability b. Initiative 1 / 4
testimony of a commitment to professionalism?
Comprehensive Medical Assisting Administrative and Clinical Competencies 6th Edition Lindh Test Bank
CHAPTER 01—THE MEDICAL ASSISTING PROFESSION
- Continuing education d. Empathy
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Page 15
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 9/28/2016 3:28 PM
- Which of the following best describes the primary characteristic of the certified medical assistant to the physician
- Broad range of administrative and clinical skills
- Ability to work under nurses
- Need for fewer trained personnel
- Advances in specialization
employer in the ambulatory care setting?
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Page 6
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 9/28/2016 3:28 PM
- The AAMA policy stating that any candidate for the AAMA Certification Examination be a graduate of a CAAHEP- or
- Safeguard the quality of care to the consumer
- Continue to promote the identity and stature of the profession
- Ensure the CMA (AAMA)’s role in the rapidly evolving health care delivery system
- All of the above
ABHES-accredited program was made for which of the following benefits?
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Page 14
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 9/28/2016 3:28 PM
- Which of the following is NOT a benefit of a practicum to the medical assistant student?
- The staff can observe the student before employment.
- The student has the ability to apply knowledge and skill in a real-world medical setting. 2 / 4
Comprehensive Medical Assisting Administrative and Clinical Competencies 6th Edition Lindh Test Bank
CHAPTER 01—THE MEDICAL ASSISTING PROFESSION
- The student can understand that more than one acceptable method of performance may exist.
- The student can begin to establish a network of support through colleagues.
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Page 8
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 9/28/2016 3:28 PM
- To ensure the highest quality medical assistant education and employment preparedness, standards and guidelines were
- AAMA b. AMT
- CAAHEP d. AMA
set through which of the following organizations?
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Page 8
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 9/28/2016 3:28 PM
- Which of the following qualities does a medical assistant who continually must be asked to do things upon finishing an
- Flexibility b. Dependability
- Initiative d. Effective communication
assigned task need to develop?
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Page 12
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 9/28/2016 3:28 PM
- Which of the following qualities does a medical assistant who continually asks to leave early to go to other
- Flexibility b. Dependability
- Initiative d. Effective communication
appointments need to develop?
ANSWER: b
POINTS: 1 3 / 4
Comprehensive Medical Assisting Administrative and Clinical Competencies 6th Edition Lindh Test Bank
CHAPTER 01—THE MEDICAL ASSISTING PROFESSION
DIFFICULTY: Easy
REFERENCES: Page 12
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 9/28/2016 3:28 PM
- Which of the following is NOT a level in the AAMA membership?
- Regional b. State
- Local d. National
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Page 14
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 9/28/2016 3:28 PM
- Which of the following best describes the reason a medical assistant should ensure good personal hygiene?
- Demonstrate a professional appearance b. Protect clothing from materials
- Protect patients from dirty clothes d. Minimize body injury
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Page 10
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 9/28/2016 3:28 PM
- Mrs. L. came into the office for her stitches to be removed by the medical assistant as scheduled. Mrs. L. said she had
- Flexibility b. Dependability
- Initiative d. Effective communication
a fever and would need to see the physician. What is the primary personal attribute you need to deal with this situation?
ANSWER: a
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Page 12
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
DATE CREATED: 9/28/2016 3:28 PM
DATE MODIFIED: 9/28/2016 3:28 PM
- / 4