CMAA Review Practice Test 2 Questions and

CMAA Review Practice Test 2 Questions and Verified Correct Correct Answerwers Latest Version 2023 2024 Guaranteed Success _______ in the medical office includes posting of charges, payments and adjustments

to the patients accounts:

• Bookkeeping
• Collections
• Accruing
• Depreciation - Correct Answer A

A form in most physiciCorrect Answer offices that includes common charges and

common diagnoses along with a date of service and patient's name is called a:

• Progress note sheet
• History and physical questionnaire
• Encounter form (superbill)
• Release of Information Form - Correct Answer C

A medical administrative assistant's duties include all of the following except:

• Patient reception
• Filing medical records
• Performing EKGs
• Setting up appointments - Correct Answer C

A method of mailing large volumes of information - where you pre-sort your mail by zip

code, then take it to the post office for delivery is called:

• Certified

B. UPS

• Bulk Mailing
• Zip Coding - Correct Answer C

A statement authorizing the insurance company to pay benefits directly to the physician

is called:

• The UCR
• The fee profile
• Professional courtesy
• Assignment of Benefits - Correct Answer D

After a new patient fills out a registration form, the medical administrative assistant

should:

• Be certain the patient can pay for the visit by credit card
• Review form to be certain all information has been completed
• Take the patient to an examination room
• Verify the the patient has never filed a malpractice suit before - Correct Answer B
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All entries written in to the medical record, or notations on a ledger, must be:

• Pre-approved by the physician
• Written only by the medical administrative assistant
• Initialed by the person making the entry
• Written only by doctor - Correct Answer C

Although most medical facilities compose reports in block style, the best format to use

for typing reports or letters is:

• Modified Block
• Simple format
• Format the letter per the physiciCorrect Answer office
• Most letters are typed without any specific format - Correct Answer C

Although there are credit adjustments, most adjustments would be:

• Added to the patient's account
• Subtracted from the patient's account
• Considered a payment on the account
• Considered a deductible - Correct Answer B

An example of negative nonverbal communication would be:

• Saying hello to a patient as they arrive
• smiling as the patient enters the office
• grimacing when a problem patient arrives
• saying goodbye with a smile - Correct Answer C

An example of positive verbal communication would be:

• A nod of the head when a patient arrives
• "Hello Mrs Jones. How are you today?"
• Smiling as the patient enters the room.
• Holding your hand up to suggest that you will be right with them - Correct Answer B

An hour ago, a 15 year old girl came to an outpatient drawing center for a pregnancy test. Now, she is back, without her parents and wants to know the results of the test, which you overheard someone in the lab say is positive. Doctor is in the office seeing patients. Which of the following would be the best action to take?

• Tell the patient she is pregnant
• Ask the phlebotomist, who drew the blood for the test, to come out and discuss the

test results with the patient

• Put the patient in a room, without parents, and have the doctor discuss the findings

with her alone

• Tell the patient that the results must be given to her parents due to her age - Correct

Answer C

Arbitration meCorrect Answer:

• Both parties agree to use a mediator to settle any disputes regarding medical care
• A patient cannot bring suit against a physician for malpractice
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