COMMON SALES RESOURCES
Questions & Answers Correct!!!What information does Nissan Virtual Academy provide? - AnswerCompetitive comparison information KPI standings Vehicle features and pricing When during the sales process should you use NCAR 2.0? - AnswerVehicle Consultation Needs Assessment Delivery Schedule the First Service Appointment Which Delivery resource has been shown to raise KPI and customer satisfaction scores by 30 to 40 points? - AnswerNCAR 2.0 Where can you find a Nissan Owner's Manual? - AnswerNCAR via the Send Vehicle Materials button Vehicle glove compartment Nissan Virtual Academy Manuals & Guides section of NissanUSA.com Why is it important to visit Nissan-sponsored and third-party automotive websites? - AnswerTo read news and watch videos To discover information customers might have gathered To learn about the competition A customer left your Dealership without purchasing, but asked you to email information about trim level and package details. What's the best sales resource to send? - Answerinteractive brochure Using NCAR 2.0, what can you help a customer sign up for during Delivery? - AnswerFirst service appointment Nissan One To One Rewards (NOTOR) MyNISSAN Owner Portal NissanConnect® Services, if equipped Which Delivery resource has been shown to raise KPI and customer satisfaction scores by 30 to 40 points? - AnswerNCAR 2.0 Where can you find a Nissan Owner's Manual? - AnswerManuals & Guides section of NissanUSA.com
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