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Communication ATI Final Exam Questions and Answers | Latest Version | 2025/2026 | Correct & Verified
A nurse is communicating with a client who speaks a different language. What should the nurse do to ensure effective communication?
- Use medical jargon to explain procedures
- ✔✔Use an interpreter or translation services
- Speak loudly to the client
- Avoid using gestures
A nurse is speaking with a client who is visibly anxious. What should the nurse do?
- Tell the client to calm down
- ✔✔Listen attentively and provide reassurance
- Ignore the client’s anxiety
- Change the subject to distract the client
A nurse is caring for a client who is hard of hearing. What is the best communication technique?
- Speak loudly and slowly 1 / 3
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- ✔✔Speak clearly and face the client while talking
- Use written communication only
- Avoid making eye contact
A nurse is working with a client who has limited English proficiency. What is the most effective way to communicate?
- ✔✔Use short, simple sentences with a translator if available
- Assume the client understands without asking
- Use medical terminology to simplify the language
- Talk to the client’s family members for clarification
A nurse is having a difficult conversation with a client about a poor prognosis. What is the most appropriate way to begin the conversation?
- Avoid the topic and speak about other things
- ✔✔Use clear, simple language to explain the diagnosis
- Tell the client everything will be fine
- Focus only on the treatment plan and avoid the prognosis
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A nurse is reinforcing teaching with a client about diabetes management. Which of the following demonstrates effective communication?
- ✔✔Ask the client to repeat the instructions to ensure understanding
- Use complex medical terminology to explain insulin use
- Speak quickly to cover more information
- Ignore any questions from the client
A nurse is providing education to a client and notices the client is distracted. What is the best action to take?
- Continue speaking as the client is still listening
- ✔✔Ask the client if they have any questions or concerns
- Stop talking and leave the room immediately
- Raise your voice to capture the client’s attention
A nurse is interviewing a client to gather health history. Which is an example of open-ended communication?
- “Are you feeling better?”
- “Have you had any recent surgeries?”
- “Can you tell me more about your symptoms?”
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