COMPLETE SOLUTIONS - COMPLETE SOLUTIONS 1) The purpose of management...

ACHE FACHE BOG Management QUESTIONS WITH

COMPLETE SOLUTIONS

1) The purpose of management in a healthcare organization is to:

• Oversee appointment of competent medical staff to render care for the service area
• Appoint an effective governing board based on the wishes of the medical staff
• Implement the mission, strategies and goals established by the governing board
• Implement stakeholder wishes on the future direction the organization should take -

Correct Answer c. Implement the mission, strategies and goals established by the governing board 2) An effective emergency disaster preparedness plan includes triaging arriving injured,

coordination with other community resources and:

• Hours of operation
• An active command structure
• Payment for hospital personnel
• Regulatory approval from CMS - Correct Answer b. An active command structure

3) Committees are an important management tool primarily because:

• They provide a mechanism for reconciling differing opinions and facilitating decision

making

• They are the only way for providing for intrastaff communications
• They keep staff up to date on new professional developments
• They ensure self-expression and participation by staff - Correct Answer a. They

provide a mechanism for reconciling differing opinions and facilitating decision making 4) Which of the following is an output-related performance measure?

• Provider productivity
• Board satisfaction
• Customer loyalty index
• Paid nursing hours - Correct Answer a. Provider productivity

5) Which one of the following statements is in accordance with the principle of

delegation:

• The executive who subscribes to the principle of delegation knows what he/she wants

to accomplish and exercises control over the work schedule of subordinates

• An executive explains how he/she wants things done and points out how the

subordinate's contribution fits into the overall plan

• A successful executive gives instructions, telling subordinates exactly how and in

what sequence things should be done

• In applying the principle of delegation, an executive makes relatively few decisions

personally and frames orders in broad general terms - Correct Answer d. In applying the principle of delegation, an executive makes relatively few decisions personally and frames orders in broad general terms 6) What is the correct order of stages for accomplishing organization change?

• / 1