Computer Concepts Module 12 Exam

Computer Concepts Module 12 Exam 1.Layton is retired and sells hand-crafted fishing rods as a home-based business for a little extra spending money. Because he processes less than a dozen credit card payments per year, he does not need to worry about PCI compliance requirements for handling his customers' payment information, true or false ANS False 2.Hana just received a shipment of cleaning supplies for her coffee shop. What kind of transaction was this ANS B2B 3.Charlie's company makes custom-designed furniture. He purchases hard- ware for the furniture in bulk from a distributor in a nearby state.What kind of e-commerce platform does Charlie most likely use to order the hardware ANS Online storefront 4.Jerry has a problem with a package he just received—two items from his order are missing. Who should he contact to resolve the problem ANS Customer service representative 1 / 2

5.Which of the following is NOT a leading provider of PaaS and IaaS ser- vices ANS Walmart 6.What special technology allows computers to perform the intense pro- cessing needed to perform machine learning ANS ANN 7.Lately, Marcus has noticed a lot of customer complaints that items pur- chased from his web store don't meet expectations. What improvement to the website will best help to solve this problem so customers know better what to expect when they buy items from his website ANS High-quality product photos 8.Many chatbot services provide support to employees and management rather than to customers, true or false ANS True 9.Lionel works for a company that is trying to reduce travel time for their employees and allow more people to work from home. What kind of cloud service can Lionel use to attend meetings with his remote coworkers ANS Video conferencing application