CPI Exam 2023 Questions with Answers 100% solved Crisis Development Model - Correct Answer Individual Behavior Staff Attitude
- Anxiety 1. Supportive
- Defensive 2. Directive
- Acting Out 3. Non-Violent Crisis Intervention
- Tension Reduction 4. Therapeutic Rapport
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Anxiety - Correct Answer A noticeable increase or change in behavior Supportive - Correct Answer An empathic, non-judgmental approach attempting to alleviate. (Listening, take a break) Defensive - Correct Answer Beginning stage of loss of rational. (Belligerent, Challenging) Directive - Correct Answer Staff takes control of the potential escalation. (Timer, Walk) Acting-Out Person - Correct Answer Total loss of control.Nonviolent Crisis Intervention - Correct Answer Restraint is last resort Tension Reduction - Correct Answer Decreases in emotional and physical energy that occurs after a person acts out, regaining rational.Therapeutic Rapport - Correct Answer Crying, falling asleep, apologizing, hugging.Proxemics - Correct Answer 1 1/2-3 feet space (depends on size, gender, cultural) Paraverval Communication - Correct Answer Tone, Volume, Candance Verbal Escalation Continuum - Correct Answer Question, Refusal, Release, Intimidation, Tension Reduction Questioning - Correct Answer Information seeking Challenging- questioning authority, evasive, attempting to draw staff in Questioning interventions - Correct Answer give arational response stick to the topic, ignore the challenge Refusal - Correct Answer non-compliance, loss of rational Refusal Interventions - Correct Answer set limits- First...Then