CPI EXAM 2022/2023 WITH COMPLETE SOLUTIONS
Unit 1. Name the 4 levels in the CPI Crisis Development Model - Correct Answer Level 1- Anxiety = Supportive Level 2- Defensive = Directive Level 3- Acting out person = CPI Level 4- Tension Reduction = Theraputic Rapport Unit 1.What is Level 1 in the Crisis Development Model? - Correct Answer ANXIETY- A noticible change in someones typical behavior Unit 1. What is Level 1 in Crisis Dev. Model Approach to Anxiety? - Correct Answer SUPPORTIVE- nonjudgemental, empathetic Unit 1. What is Level 2 of Crisis Dev. Model? - Correct Answer DEFENSIVE- Beginning stage of loss of rationality Unit 1. What is Level 2 of Crisis Dev. Model Approach to Defensive? - Correct Answer DIRECTIVE- Set Limits, Persuasion, Choices Unit 1. What is Level 3 of Crisis Dev. Model? - Correct Answer ACTING OUT PERSON- Total Loss of Rationality Unit 1.What is Level 3 of Crisis Dev. Model Approach Acting Out Person? - Correct Answer NON VERBAL PHYSICAL CRISIS INTERVENTION- A set of safe, non-harmful techniques that are to be used as a last resort when their is danger to self or others, disruption to atmosphere Unit 1.What is Level 4 of Crisis Dev. Model? - Correct Answer TENSION REDUCTION- decrease in energy Unit 1. What is Level 4 of Crisis Dev. Model Approach TENSION REDUCTION? - Correct Answer THERAPUTICE RAPPORT- Re-establish Communication
Unit 2: Nonverbal Behavior-
What is Proxemics? - Correct Answer Areas surrounding the body that is considered an extension of self
Unit 2: Nonverbal Behavior-
What is Kinesics? - Correct Answer Communication, posture/motion.the non verbal message transmitted by motion and posture of the body.
Unit 2: Nonverbal Behavior-
What are the for Reasons for using CPI Stance? - Correct Answer 1. Safety
- Less Threatening
- Show honor and respect 1 / 2
Unit 3: Paraverbal Communication-
What is Paraverbal Communication? - Correct Answer How we say what we say
Unit 3: Paraverbal Communication-
Paraverbal Components (Total Voice Control) - Correct Answer Tone- Avoid inflection of negativity Volume- App. for dist. of situation Cadiance- a good rate of rhythm
Unit 4:Verbal Escalation Intervention-
Identify the components of the CPI Verbal Escalation Continuum? - Correct Answer 1.QUESTIONING- info. seeking, challenging (redirect, give rational answers)
- REFUSAL- non-compliance (Set Limits)
- RELEASE- venting (Isolate, Let Vent)
- INTIMIDATION- verbal or nonverbal threats (Take seriously, Get Help)
- TENSION REDUCTION- restablish commumication (give time and space and return
to nromal routines)
Unit 4:Verbal Escalation Intervention-
What are the Keys to setting Limits in verbal escalation intervention? - Correct Answer Limits should be simple, fair, resonable, enforceable
Unit 4:Verbal Escalation Intervention-
Name some Verbal Intervention Tecniques. - Correct Answer 1. Offer Choices
- Stay in the present
- Make Client part of the Process
Unit 4:Verbal Escalation Intervention-
What is Empathic Listening? - Correct Answer Active Process to find out what a person is trying to communicate
- Nonjudgmental
- Listen Carefully
- Undivided Attention
- Allow Silence for Reflection
- Use Restatement to Clarify
Unit 5: Precipitating Factors, Rational Detachment, Integrated Experience-
What are Precipitating Factors and how can knowing these factors help?? - Correct Answer Internal / External factors on which staff have little or no control over. (homelife, finances, work, health, diet)
- Be Proactive
- Help staff not to be a precipitating factor
- Don't take it personally
- / 2
Unit 5: Precipitating Factors, Rational Detachment, Integrated Experience-