CPI Post Test Review 2023 What are the levels of crisis development/behavior levels in the Crisis Development Model? - Correct Answer 1. Anxiety
- Defensive
- Risk Behavior
- Tension Reduction
- Directive
- Physical Intervention
- Therapeutic Rapport
- Refusal
- Release
- Intimidation
- Tension Reduction
- Non-Threatening
- Maintain Safety
- Severity of harm
- / 1
What are the staff attitudes/approaches in the Crisis Development Model? - Correct Answer 1.Supportive
What is the value of learning the four levels and corresponding staff attitudes? - Correct Answer Identify responses most appropriate to prevent escalation or de-escalate crisis situations.Complete the verbal escalation continuum. - Correct Answer 1. Questioning
Describe three reasons you should use the Supportive Stance. - Correct Answer 1. Communicate Respect
List two ways the decision-making matrix model is used - Correct Answer 1. Likelihood of it re-occurring