CPI Third (3rd) Edition Exam Questions and Answers We can use strategies to reduce the likelihood of distress behavior, such as identifying situations that cause distress, reducing triggers, and helping the person develop coping strategies. What are these called? - Answer- Preventative Approaches All behavior is communication and distress behavior can be how a person communicates their distress. - Answer- True When a person exhibits behavior at the anxiety level of the CPI Crisis Development Model, what is the recommended staff approach? - Answer- Be Supportive Our goal at every stage of the CPI Crisis Development Model is to help the person de- escalate and reach Tension Reduction. - Answer- True When a person exhibits behaviors at the defensive level of the CPI Crisis Development Model, what is the recommended staff approach? - Answer- Be directive and supportive Rationally detaching in a crisis moment helps us respond in a way that positively influences the situation. What does Rational Detachment mean? - Answer- Recognizing the need to remain professional by managing our own attitude and behavior We need to understand the person's Precipitating Factors to help us respond in a way that positively influences the situation. What does Precipitating Factors mean? - Answer- Factors the influence behavior What does Integrated Experience mean? - Answer- Behavior includes behavior What does a Supportive approach mean? - Answer- Using an empathic, non- judgmental approach Which of these can you do to be supportive in your intervention? - Answer- Use the Supportive Stance, Listen with empathy, use supportive verbal, paraverbal, and non- verbal communication (all of the above) Which of these are aspects of the Supportive Stance? - Answer- Position, posture, and proximity
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