CRCR Exam Q & A, CRCR Exam Prep
For scheduled patients, important revenue cycle activities I the Time of Service
stage DO NOT INCLUDE:
a) Pre-registration record is activated, consents are signed, and co-payment is
collected
b) Positive patient identification is completed, and patient is given an armband
c) Final bill is presented for payment
d) Preprocessed patients may report to a designated "express arrival" desk
Correct Answer:
C
The Electronic Remittance Advice (ERA) data set is :
a) Used for Electronic Funds Transfers between hospitals and a bank
b) A standardized form that provides 3rd party payment details to providers
c) Required for annual Medicare quality reporting forms
d) Safeguards the Electronic claims process
Correct Answer:
B
- / 4
Appropriate training for patient financial counseling staff must cover all of the
following EXCEPT:
a) Patient financial communications best practices specific to staff role
b) Financial assistance policies
c) Documenting the conversation in the medical records
d) Available patient financing options
Correct Answer:
C
All of the following information should be reviewed as part of schedule
finalization EXCEPT:
a) The results of any and all test
b) The service to be provided
c) The arrival time and procedure time
d) The patient's preparation instructions
Correct Answer:
A
Indemnity plans usually reimburse:
a) Only for contracted Services
b) A claim up to 80% of the charges
c) A certain percentage of the charges after the patient meets the policy's
annual deductible
d) A patient for out-of-pocket charges
Correct Answer:
C
- / 4
Because 501(r) regulations focus on identifying potential eligible financial
assistants patients hospitals must:
a) Capture their experience with such patients to properly budget
b) Hold financial conversations with patients as soon as possible
c) Build the necessary processes to handle the potentially lengthy payment
schedule
d) Expedite payment processing of normal accounts receivable to protect cash
flow
Correct Answer:
B
Which option is a benefit of pre-registering a patient for services
a) The patient arrival process is expedited, reducing wait times and delays
b) The verification of insurance after completion of the services
c) Service departments have the ability to override schedules and block time to
reduce testing volume
d) The patient receiving multiple calls from the provider
Correct Answer:
A
HIPPA had adopted Employer Identification Numbers (EIN) to be used in standard transactions to identify the employer of an individual described in a transaction EIN's are assigned by
a) The Social Security Administration
b) The US department of the Treasury
c) The United States department of labor
d) The Internal Revenue Service
Correct Answer: 3 / 4
D
The nightly room charge will be incorrect if the patient's
a) Transfer from ICU to the Medical/Surgical floor is not reflected in the
registration system.
b) Pharmacy orders to the ICU have not been entered into the pharmacy
system
c) Condition has not been discussed during the shift change report meeting
d) Discharge for the next day has not been charted
Correct Answer:
A
With any remaining open balances, after insurance payments have been posted, the account financial liability is
a) Written off as bad debt
b) Potentially transferred to the patient
c) Sold to a collection agency
d) Treated as the cost of doing business
Correct Answer:
B
When there is a request for service the scheduling staff member must confirm
the patient's unique identification information to:
a) Verify the patient's insurance coverage if the patient is a returning customer
b) Ensure that she/he accesses the correct information in the historical
database
c) Confirm that physician orders have been received
- / 4