CVS Pharmacy Technician Exam 2023/2024 Questions and Answers (Graded A+) Importance of Production - Correct Answer 1. Satisfy customer refill requests 2.Respond to customer questions 3.Perform basic mainenance tasks 4.Provide "exceptional" customer service The Production Process - Correct Answer 1.Acquire the Prescription label 2.Obtain the Medication 3.Perform Accuracy scan 4.Choose container 5.Count, pour, and dispense medication 6.Prepare for final verification Other Production Tasks - Correct Answer 1.Restock Pharmacy supplies(e.g vials,caps,pharmacy labels)
2.Empty the trash (RMBR: Confidential trash procedures)
3.Clean the workstation (e.g tools,countertops,shelves,etc) Customer Phone calls - Correct Answer 1. Address requests for prescription refills 2.Submit a request for refill authorization when a prescription has no remaining refills Controlled Substances - Correct Answer 1. Request Driver's license at pick-up 2.Count Medication twice. Circle and initial quantity on container Pick-up procedures - Correct Answer 1. Last name?
2.How many prescriptions?
- Verify Address
- Sign here
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4.Speak with a pharmacist?