CVS Pharmacy Technician Exam Study Guide with Complete Solutions Blue Trash Bags - Correct Answer PHI (Personal Health Information) and PII (Personally Identifiable Information)- name, address, DOB, social security number, prescription number, and any medical information PII - Correct Answer Personally Identifiable Information PHI - Correct Answer Personal Health Information Green Trash Bags - Correct Answer Empty amber viles, prescription bottles, and boxes.Clear Bags - Correct Answer Regular garbage.HIPAA - Correct Answer A privacy act that helps maintain privacy and security of the PHI of patients.DAW Codes - Correct Answer Dispense as Written. 3 main codes we see in the pharmacy.DAW 0 - Correct Answer No product selection indicated.DAW 1 - Correct Answer Substitution not allowed by prescriber.DAW 2 - Correct Answer Patient requested product dispensed.Out of Stock Scans - Correct Answer Completed every Saturday (the day before order day). Done to verify what we actually have in stock and what we don't.What you must do before placing an order - Correct Answer Complete all Rx Return to Stock (because you might have it) 1 / 2
Processed overstock, damaged, or outdated items (because it may look like you have more than you actually do) Straighten and face the pharmacy (things may be there but misplaced).What you must do to ensure an accurate order - Correct Answer Cycle counts, Label Maintenance, Out of Stock Scans, and Review Reports must be performed consistently and accurately.Cycle Counts - Correct Answer Reports generated in the RF machine to ensure we have the correct amount of medication on hand.
- types of Cycle Counts - Correct Answer Store Initiated and System Generated
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Store Initiated - Correct Answer When you notice a shortage of medication and input it into the RF machine manually.System Generated - Correct Answer A report that generates every day and must be completed by 10AM TIL - Correct Answer Target Inventory Level- necessary to create value for your store and the patients.BOH - Correct Answer Balance on Hand- the quantity of drugs in the pharmacy.BOO - Correct Answer Balance on Order- how much of a product you want to order.Low BOH - Correct Answer If your BOH is low, an order will be needed so that it meets the amount of drugs your store needs for the patients.AIMRx - Correct Answer Advanced Inventory Management for the Pharmacy. The report we use for the CVS Warehouse.Care Check Plus Program - Correct Answer A program that targets certain prescriptions as they are processed through our computer. Educates the patients on their medication, condition, and may give them coupons for over the counter medications related to tneir prescription.