DECA HUMAN RESOURCES
MANAGEMENT HRM EXAM 2024 -2025
REAL EXAM WITH 100 QUESTIONS AND
CORRECT DETAILED ANSWERS WITH
RATIONALES GRADED A+ (NEW!!)
Jon sues his former employer for harassment. In what situation would the employer be likely to offer Jon a settlement?
- The employer wants the case to go to court.
- The employer knows it will be able to win the case.
- The employer does not think it will be able to win the case.
- Jon does not think he will be able to win the case. - ANSWER-C The employer
does not think it will be able to win the case.
A party may offer a settlement if it believes it has little chance to win a case. In this example, Jon's employer does not believe it will win, so it may offer a settlement.A settlement is a way to avoid the case going to court. Jon may or may not think he will win the case, but this does not influence his former employer's actions.
Which of the following words most accurately describes arbitration:
- Private
- Nonconsensual
- Biased
- Temporary - ANSWER-A. Private.
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Arbitration is private and not public or handled in the courts. Arbitration is consensual. Both parties must sign an agreement assenting to arbitration.Arbitration is neutral, not biased. Arbitration is final and binding, not temporary.
Liam wrote and submitted a report to management describing relationships between actions and the probable results of those actions. What type of research report has Liam written?
- Cause and effect
- Interpretive
- Jury of executive opinion
- Argumentative - ANSWER-A) Cause and effect.
Cause-and-effect reports provide information about a variety of scenarios under different circumstances—if action A and B happens, then the probable result will be X. By developing a cause-and-effect report, a business can analyze different situations and probable outcomes. The business can consider the pros and cons of each scenario to determine which action will be best for the business. An interpretive report provides the writer's perception of a specific topic. Individuals working in the humanities and social-science fields often develop interpretive reports to clarify or interpret ancient texts and complex cognitive concepts. Jury of executive opinion is a qualitative forecasting method that gathers opinions from company executives. An argumentative report provides facts and data about two sides of a controversial issue.
While Mark is presenting his status report during a staff meeting, Danielle has a question about something he says. What should Danielle do?
- Ask the question after Mark has finished speaking
- Wait until the next meeting to ask her question 2 / 4
- Interrupt Mark so she can ask her question right away
- Wait to see if another participant has the same question - ANSWER-A) Ask the
question after Mark has finished speaking.
Speakers often ask other meeting participants if they have questions after they finish their presentations. Therefore, Danielle should ask her question after Mark finishes his presentation, when he asks if anyone has questions. Interrupting Mark while he is speaking to ask a question is disruptive and rude. Other meeting participants may not think of the same question that Danielle has, so she should not rely on others to ask the question. Danielle should not wait until the next meeting because the information Mark provides may be outdated or forgotten by that point.
To be reimbursed for business expenses, Luke must obtain and complete an expense-reimbursement form, attach the original transaction receipts to the completed form, and submit the documentation to his manager for approval. What is Luke doing?
- Following company procedures
- Developing company policies
- Evaluating company feedback
- Assessing company guidelines - ANSWER-A. Following company procedures.
Policies are the general rules to be followed by company personnel. For example, a business owner may develop a policy that states the company will reimburse employees for certain business-related expenses. A procedure is the step-by-step process that personnel follow in performing a specific task. In the example, Luke was following certain steps to obtain reimbursement for out-of-pocket expenses that he incurred—obtaining and completing the appropriate form, attaching receipts, and submitting the documentation to his manager. In the example, Luke did not develop the policies, evaluate company feedback, or assess company guidelines.
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To use oral communication effectively, you need to
- pronounce your words correctly.
- impress your listeners.
- know your listeners.
- distract your listeners' attention. - ANSWER-A) Pronounce your words
correctly.
The correct use and pronunciation of words is essential to effective oral communication. Mispronunciation creates an unfavorable impression; it can embarrass the speaker; and it may also fail to communicate the intended message.Trying to impress listeners may create a barrier to good communication. It is not necessary to know your listeners to communicate effectively. You need to attract and hold your listeners' attention, not distract them.
Which of the following is typically the primary purpose of an introduction during a
presentation:
- To share a funny story
- To provide supporting details
- To summarize the talk
- To gain the audience's attention - ANSWER-D) To gain the audience's
attention.
Effective introductions gain the audience's attention. Supporting details are usually provided in the middle of a presentation. A speaker might outline the main points to be discussed in his/her opening remarks, but summarizing the talk would occur at the end. An effective introduction might include a funny story to gain the audience's attention, but there are many other methods that could be used to capture the audience's attention as well.
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