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ELNEC Quizzes Module 2 WGU C475 1.Mr. G has just been told he has a serious illness. Which of the following statements reflects respectful communication with him about his treatment and illness✔✔ "It is important that we understand what your hopes are for your treatment of this illness." 2.You are teaching your colleagues about myths and realities of communica- tion in palliative care. Which is a correct statement about communication?-
: "The majority of messages we send are non-verbal."
3.You are helping a new member of the palliative care team understand the ways the behavior of healthcare professionals can produce a communication barrier. Which statement by the team member indicates the need for addition- al education on communication barriers✔✔ "I will keep an emotional distance in order to maintain a professional relationship with patients." 4.Jane, a 72-year-old woman with end-stage renal disease, tells you she thinks she doesn't want to continue dialysis anymore. Which of the 1 / 2
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following would be your best response to this statement✔✔ "That is a very important statement, can you tell me more about that?" 5.You are speaking with the family of a patient recently diagnosed with end-stage heart failure. How can you best demonstrate attentive listening?-
: Use non-verbal signals such as nodding one's head and eye contact.
6.An 85-year-old patient with end-stage heart disease arrives unconscious at the emergency department after sustaining her third myocardial infarction. The physician has told the daughter that without resuscitation, her moth- er could die today. You find the daughter crying by the patient's bedside. Which intervention is most appropriate in communicating with this family member✔✔ Remain present with the daughter, using silence to impart comfort.
7.You are entering a room to administer a medication to your patient and as you come in you find that the three family members and the patient are all crying. What should you do next✔✔ Remain silent to give permission to talk with you, holding off on the medication initially.
8.You are working with Mr. T who has just been told his heart failure is
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