Exam 2: NSG310 / NSG 310 (Latest
2024 / 2025 Update) Introduction to Professional Nursing Exam | Questions and Verified Answers | 100% Correct | Grade A - GCU
Q: What are value judgments in communication?
A: Conveying approval or disapproval about a patient's behavior using words
like "good" or "bad."
Q: Why is nurse self-awareness important?
A: To maintain authenticity, neutrality, and understanding in nurse-patient
interactions.
Q: How does environmental awareness affect communication?
A: Factors like privacy, space, and timing impact the effectiveness of
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Q: What is the optimal distance for therapeutic conversations?
A: Social distance of 3-4 feet.
Q: What is the function of patient-centered communication?
A: To foster healing relationships, exchange information, respond to
emotions, and enable patient self-management.
Q: How does humor affect communication?
A: Can enhance rapport but should be used appropriately.
Q: What role does feedback play in therapeutic communication?
A: Provides specific, clear, honest, and reflective responses to patient
messages.
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Q: Describe the linear model of communication.
A: Involves a sender, message, receiver, channels of communication, and
context.
Q: What are the barriers within a nurse that affect communication?
A: Personal agendas, assumptions, cultural stereotypes, defensiveness,
personal insecurities, and use of jargon.
Q: Explain the concept of proxemics in therapeutic communication.
A: Refers to the amount of personal space required for conversational ease,
varying from intimate to public distances.
Q: How does self-awareness help avoid countertransference?
A: By evaluating personal vulnerabilities and prejudices, maintaining
neutrality, and understanding patient issues.
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Q: What is the role of validation in communication?
A: Ensures both participants have the same understanding of the messages.
Q: Describe how environmental factors such as timing can affect
communication.
A: Choosing an appropriate time when the client is less stressed, not in pain,
or distracted enhances communication effectiveness.
Q: What is the importance of building rapport in patient-centered
communication?
A: Helps to create a trusting and respectful relationship, facilitating better
information exchange and collaboration.
Q: How can a nurse manage uncertainty in communication?
A: By providing clear information, supporting decision-making, and enabling
patient self-management.
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