WGU C182 Introduction to IT 2023/ 2024 Exam Review| Complete Exam Review with Questions and Verified Answers | 100% Correct What are core components of IT? - ~ANSWER Hardware Software People What are some visions and goals of IT? - ~ANSWER Communication, both internal and external Sharing of resources Facilitating the integration of Departments Management of Information Ensuring that the organization runs according to ethical practices Why is IT viewed as a system? - ~ANSWER A system is a combination of independent parts all working together to accomplish a goal. 1 / 4
What are some skills needed by IT personnel? - ~ANSWER Troubleshooting and problem solving.Knowledge of operating systems.System level programming.System security Hardware Describe trouble shooting (IT Skill) - ~ANSWER
Detect and diagnose a problem, then find a solution. Examples: Poor processor
performance, full hard drive, virus or other malware.Describe knowledge of OS's (IT Skill) - ~ANSWER Operating system installation, application software installation, user account
creation, system monitoring. Examples: versions of Windows, Mac OS, Linux,
Unix, etc.Describe system level programming (IT Skill) - ~ANSWER Shell scripts to automate processes, manipulating configuration files for system
services. Examples: Bash, Csh scripts, Ruby scripts, C/C++ programs
Describe system security (IT Skill) - ~ANSWER Ensuring proper system security is in place. Following or drafting policies for users. Monitoring for threats. Examples: Keeping security patches up to date, 2 / 4
configuring a system firewall, installing anti-malware software, examining log files of evidence of breaches or attacks.Describe hardware (IT Skill) - ~ANSWER Installing and configuring new hardware. Troubleshooting, repairing, or replacing
defective hardware. Examples: replacing CPUs and disk drives, connecting
network cables to network hubs, switches, routers.What are some System Administrator duties? - ~ANSWER
Account management: creating new user accounts and deleting obsolete user
accounts.
Password management: making sure that all users have passwords that agree with
the security policy.File protection management: making sure that files are appropriately protected (for instance, making sure that important documents are not writable by the outside world) and performing timely backups of the file system Installing and configuring new hardware and troubleshooting hardware including the network.Installing and configuring new software including updating new operating system (OS) patches, and troubleshooting software.Providing documentation, support, and training for computer users.Performing system-level programming as necessary (usually through scripting languages rather than writing large-scale applications or systems software).Security: installing and maintaining a firewall, examining log files to see if there are any odd patterns of attempted logins, and examining suspicious processes that perhaps should not be running. 3 / 4
What are some Network Administrator duties? - ~ANSWER physically laying down cable.making connections.working with the network hardware (for instance, routers and switches).like the system administrator, the network administrator will edit configuration files, install software (related to the network), and so forth.Troubleshooting the network may combine physical troubleshooting (e.g., is a cable bad?) and software troubleshooting.There is also a security aspect to the computer network. Both the system administrator and network administrator may work on system firewalls. Editing configuration files, writing shell scripts, and installing software and patches will all be part of a network administrators tasks.Describe a Database Administrator's duties. - ~ANSWER Like system administrators, database administrators have a long list of important responsibilities, but with a focus on the design, development, and support of database management systems (DBMSs). Tasks will include installation, maintenance, performance analysis, and troubleshooting as with the other administrative areas. There are specific applications, performance tuning parameters, account creation, and procedures associated with the DBMS that are separate from those of system administrators and web administrators. The database administrator may also be involved with the integration of data from older systems to new ones. As many or most database systems are now available over the Internet (or at least over local area networks), the administrator must also ensure proper security measures for remote access.
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