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FIRE OFFICER II STATE EXAM
STUDY GUIDE WITH VERIFIED
SOLUTIONS
Question : or results as too extreme and tries to moderate
both in the workplace
CORRECT ANSWER : Status Quo
Question : What does the accommodating person
demonstrate, according to the Blake and Mouton Managerial Grid?
CORRECT ANSWER : Low concern for results, high
concern for people
Question : The USFA has adopted a national goal of a
_____ reduction in fatalaties over a 10 year period.
CORRECT ANSWER : 50%
Question : What is the name of the program developed by
the NFFF to prevent LODD?
CORRECT ANSWER : Everyone Goes Home
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Question : What is the term used for the process of setting
standards and evaluating performance against those standards?
CORRECT ANSWER : Performance Management
Question : What is one of the areas of a structured
probationary program monthly firefighting assessment?
CORRECT ANSWER : Progress in learning the district
Question : When fire fighters receive substandard
evaluations, the municipality sometimes requires _____ take place over 120 days.
CORRECT ANSWER : Work improvement plan
Question : What is one typical characteristic of fire
fighters that officers can use as a stimulant in positive discipline?
CORRECT ANSWER : Compettiveness
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Question : What kind of evaluation error is it when fire
fighters are evaluated based on the officers personal ideas instead of the classified job standards?
CORRECT ANSWER : Frame of reference
Question : What type of evaluation error occurs when the
officer rates the employee based on race, gender, religion, age, or disability?
CORRECT ANSWER : Bias
Question : What agency launched a web-based system in
2005 to report near misses?
CORRECT ANSWER: IAFC (International Association
of Fire Chiefs)
Question : _____is an effective strategy a fire officer can
use as positive discipline.
CORRECT ANSWER : Empowerment
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Question : What does Peter Drucker say about
questioning the value of any given organizational activity?
CORRECT ANSWER : It is good to do so once a year
Question : What type of feedback is obtained from
students at the conclusion of the training, usually in the form of a short survey?
CORRECT ANSWER : Immediate
Question : What is the term for a proposed increase in
spending to provide additional resources?
CORRECT ANSWER : Supplemental budget request
Question : When is a public educational presentation
successful?
CORRECT ANSWER : When there is an observable
change in behavior