GEB 3213 FSU Hayes Exam 1 – Questions Solved With Precision And Clarity Business culture Right Ans - the norms, values, and beliefs that pertain to all aspects of doing business in a culture Language of business Right Ans - direct and emotionless, metaphors and idioms used w coworkers, shows how we view tasks, accomplish goals, build relationships, limit ourself by accepting words at face value Emotional intelligence Right Ans - the ability to perceive, understand, manage, and use emotions Discourse Right Ans - written or spoken communication or debate Discourse of business Right Ans - learned behavior, we practice speaking in business settings its not natural Code switch Right Ans - to flip fluidly between two or more languages and sets of cultural norms to fit different cultural contexts Workplace alienation Right Ans - Feeling disconnected from co-workers, because business relationships lack intimacy we're accustomed to outside of work Metaphors and idioms Right Ans - phrases that mean something besides their literal meaning Idiom Right Ans - an expression whose meanings cannot be inferred from the meanings of the words that make it up Metaphor Right Ans - A comparison without using like or as Reciprocity Right Ans - the obligation to return in kind what another has done for us, not used in business
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