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Hesi Leadership Exit Exam Version 2 Questions and Answers | Latest Version | 2025/2026 | Correct & Verified
What is the first action a charge nurse should take when a staff nurse refuses an assignment, claiming it is unsafe?✔✔Assess the assignment and determine if the nurse’s concerns are valid before making adjustments.
How should a nurse leader handle a staff conflict that disrupts unit workflow?✔✔Facilitate private communication between the involved staff to resolve the issue professionally.
What should a nurse manager do when a staff nurse consistently demonstrates poor time management?✔✔Provide coaching, prioritize workload review, and offer strategies to improve efficiency.
What is the best leadership response when nurses express burnout from repeated overtime?✔✔Reassess staffing patterns, advocate for additional support, and promote work-life balance.
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What is the most appropriate action for a nurse manager when a medication error is reported?✔✔Complete an incident report, investigate contributing factors, and implement system improvements.
When a new graduate nurse expresses fear of making mistakes, what should the nurse leader do?✔✔Offer mentoring, reassurance, and opportunities for guided practice to build confidence.
How should the nurse manager address complaints of delayed call light responses?✔✔Monitor response times, discuss accountability with staff, and reinforce patient-centered care expectations.
What is the correct action when a nurse is suspected of working while impaired?✔✔Remove the nurse from patient care immediately and follow organizational policy for impaired staff.
What should the leader do when families complain about poor communication regarding care plans?✔✔Encourage consistent updates, reinforce family-centered communication, and hold staff accountable. 2 / 3
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What is the first step when staff morale is low and turnover is rising?✔✔Conduct a staff satisfaction assessment and develop strategies to improve engagement.
What should the nurse leader do when staff are resistant to implementing new policies?✔✔Educate staff on the purpose of the policy and involve them in the change process.
What action should a charge nurse take if a staff nurse becomes overwhelmed during a code?✔✔Assign the nurse a specific role appropriate to their skill level and provide support.
What is the priority when a unit experiences multiple patient falls in a short period?✔✔Analyze fall incidents, identify risk factors, and implement fall prevention strategies.
What should a leader do when a nurse consistently documents after care is performed inaccurately?✔✔Provide education on timely documentation and monitor for compliance.
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