1
Hesi Management Exam Questions and Answers | Latest Version | 2025/2026 | Correct & Verified
What is the first action a nurse manager should take when staffing shortages are identified on a unit?✔✔Assess patient acuity and redistribute staff as needed
What is the most important step when delegating a task to a nursing assistant?✔✔Ensure the task is within their scope of practice and provide clear instructions
How should a nurse manager prioritize multiple patient safety concerns?✔✔Use a triage approach based on the severity and immediacy of the risk
What is the best strategy to resolve conflict between two staff members?✔✔Facilitate a discussion using active listening and mediation
What is the primary responsibility of a nurse manager during a code blue situation?✔✔Ensure roles are assigned and the code team functions efficiently 1 / 4
2
What is the most important action when a staff member reports unsafe practice?✔✔Investigate the report promptly and implement corrective measures
How can a nurse manager promote effective teamwork on the unit?✔✔Encourage open communication, mutual respect, and shared goals
What is the first step in developing a budget for a nursing unit?✔✔Analyze past expenses and projected patient care needs
How should a nurse manager handle an employee who consistently arrives late?✔✔Discuss the issue privately, set expectations, and document the conversation
What is the primary role of a nurse manager in quality improvement initiatives?✔✔Monitor performance metrics and implement strategies to improve care
What is the best method to evaluate staff competency in a clinical skill?✔✔Observe performance and provide feedback during supervised practice 2 / 4
3
How should a nurse manager respond to a sentinel event on the unit?✔✔Conduct a root cause analysis and develop an action plan to prevent recurrence
What is the most effective way to delegate tasks during a busy shift?✔✔Assign tasks based on staff competencies and patient priorities
How should a nurse manager ensure compliance with infection control standards?✔✔Provide education, monitor adherence, and address lapses immediately
What is the first step when implementing a new policy on the unit?✔✔Communicate the policy clearly to all staff and provide necessary training
How should a nurse manager handle a staff member who is resistant to change?✔✔Engage them in discussions about benefits and provide support during the transition
What is the priority action for a nurse manager when patient satisfaction scores are declining?✔✔Identify areas of concern and develop targeted improvement strategies 3 / 4
4
How can a nurse manager prevent burnout among staff?✔✔Encourage regular breaks, provide emotional support, and promote work-life balance
What is the best approach when evaluating staff performance annually?✔✔Use objective data, provide constructive feedback, and set goals for improvement
How should a nurse manager address a medication error made by a staff nurse?✔✔Review the error, provide education, and implement corrective action without punitive measures if appropriate
What is the most important factor in effective time management for a nurse manager?✔✔Prioritize tasks based on urgency and impact on patient care
How should a nurse manager handle a unit with high patient turnover and poor continuity of care?✔✔Evaluate staffing patterns, improve handoff communication, and standardize care processes
- / 4