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HESI Management Questions and Answers | Latest Version | 2025/2026 | Correct & Verified
A nurse manager notices frequent staff conflicts during shift changes. What is the best initial action?
- Fire the staff members involved
- Ignore the problem
- Reassign all staff to different units
✔✔B. Assess the cause of the conflicts and facilitate conflict resolution
A nurse manager is planning staffing for a surgical unit. Which action best ensures safe patient care?
- Assign new nurses to the most complex patients
- Rotate nurses randomly
- Assign all staff equally regardless of experience
✔✔B. Match nurse assignments to skill level and patient acuity
A nurse manager observes repeated medication errors on the unit. What is the priority action? 1 / 4
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- Punish the staff responsible
- Ignore minor errors
- Reduce the number of staff on the unit
✔✔B. Conduct a root cause analysis and provide staff education
A nurse manager is developing a continuing education plan. What topic should be prioritized?
- Office etiquette
- Social media use
- Parking policies
✔✔C. Patient safety and infection control
A nurse manager notices low morale among staff. Which intervention is most effective?
- Give longer shifts
- Increase workload
- Cancel staff meetings
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✔✔C. Provide recognition and opportunities for professional development
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A nurse observes that patient handoffs are inconsistent and sometimes incomplete. What is the best action?
- Allow each nurse to create their own method
- Ignore minor discrepancies
- Reduce the frequency of handoffs
✔✔C. Implement a standardized handoff process
A nurse manager is scheduling staff for a 24-bed medical-surgical unit. What is the best approach?
- Assign staff randomly
- Give everyone the same number of patients regardless of complexity
- Assign only new staff to complex cases
✔✔B. Consider patient acuity and staff experience
A nurse notices that patient fall rates are increasing. What is the first management action?
- Blame staff nurses
- Remove high-risk patients from the unit
✔✔C. Conduct a fall risk assessment and implement preventive strategies 3 / 4
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- Reduce patient mobility
A nurse manager wants to improve communication on the unit. Which strategy is most effective?
- Limit team meetings to once a year
- Send emails only
- Avoid discussing mistakes
✔✔C. Implement daily huddles and open communication channels
A nurse manager notices delays in postoperative patient ambulation. What is the best management intervention?
- Wait for patients to walk independently
- Limit staff involvement
- Focus only on pain management
✔✔C. Develop and enforce early mobilization protocols
A staff nurse reports feeling overwhelmed with patient assignments. What is the best manager response?
- Tell the nurse to manage better
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