HHA Home Health Care Study Guide 144 Questions with Complete Solutions Body language - Correct Answers Nonverbal communication Elements of good communication - Correct Answers Make clear message -Provide and seek confirmation -be active participant -be mindful of nonverbal messages -importance of touch eye contact sender/receiver/message/confirmation Who report to if change in condition of client - Correct Answers Nurse Terms of endearment - Correct Answers Words/phrases used to address a person that speaker feels affection ex.sweetie, honey, babe Should we use terms of endearment? - Correct Answers No. Some may find it demeaning, insulting and belittling If suspect abuse? - Correct Answers Report concerns to supervisor What should you report? - Correct Answers Any changes or concerns
Changes in:
-mood -mental awareness -level of independence -behavior -vital signs -urine/bowel movements -skin color/condition 1 / 3
-appetite -sleep habits -comfort level How use senses to gather information? - Correct Answers Objective observation Ex.Blood pressure, pulse, skin is hot and dry Legal document - Correct Answers Formal accounting of care that can be used as evidence should legal problem or dispute arise Ex. Medical records Living will Advance Directives Correction on legal document? - Correct Answers Draw a single line through, correct and initial Follow employers policy Information on label - Correct Answers Serving size, calories, nutrients supplied, ingredients Safest way to transfer bed to wheelchair? - Correct Answers Transfer belt and pivot transfer Lifting heavy object - Correct Answers decide which side of object to face for most balanced load, stand close to object with feet apart, keep back straight, bend knees and grip, lift with legs, arms, shoulders (not back/stomach), keep load close to your body and don't twist while holding; when putting object down, keep back straight and lower object by bending knees How prepare client for meal? - Correct Answers assist to use bathroom and wash hands -provide mouth care for better taste, clean dentures, ensure placement of dentures -assist w/glasses, hearing aid -create comfy, pleasurable environ, neat, clean, odor free, good lighting -comfy, upright position w/head up and hips at 90 degree angle, feet flat on floor, elbows or forearms on table for support -assist w/clothing protector, dont call it a bib 2 / 3
Why wash hands? - Correct Answers Most important thing you can do to control spread of microbes OSHA Occupational Safety And Health Administration - Correct Answers Government agency that insures a safe work environment What should you do in a fire? - Correct Answers R. A. C. E rescue, alarm, contain, extinguish What if trapped in a fire situation? - Correct Answers Remain calm and use good judgement, keep doors closed,call 911,Open window signal help How do some people act when they are ill - Correct Answers Angry, upset and hostile feel like burden fear,frustration,fatigue,depressed Why important to give client opportunities to talk - Correct Answers Communication is one of 5 principles of care helps identify client needs listening is key ability ensures respect and reduce feelings of loneliness and sadness What is dehydration? - Correct Answers Not enough fluids water loss greater than water intake Symptoms dehydration? - Correct Answers confusion -poor skin turgor (skin does not return to normal shape when squeezed/pinched -passing small amts of dark urine -constipation -drowsiness -very dry skin or chapped lips -elevated temperature
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