Hospitality & Tourism Final Exam Review Questions With Complete Solutions hospitality - Correct Answers ✅meeting the needs of guests with kindness and goodwill hospitality industry - Correct Answers ✅all businesses that provide services to people away from home brand - Correct Answers ✅a name, logo, tagline, or any combination of these that distinguishes a product from its competitors chain - Correct Answers ✅a business that has more than one location under the same name and same ownership franchise - Correct Answers ✅the right to do business using the brand and products of another business why is the hospitality industry important to the economy? - Correct Answers ✅the hospitality business is important to the economy because it generates more than $1 trillion each year. whenever people travel, they spend money what are the two main reasons people travel? and define each - Correct Answers ✅people travel for pleasure and for business pleasure travel is travel that is done for rest and relaxation business travel is travel people do as part of their jobs 1 / 2
Hospitality & Tourism Final Exam Review Questions With Complete Solutions food and beverage industry - Correct Answers ✅businesses that prepare food for customers lodging industry - Correct Answers ✅businesses that provide overnight accomadations recreation industry - Correct Answers ✅businesses that provide activities for rest, relaxation, and enjoyment travel and tourism industry - Correct Answers ✅businesses that physically move people from one place to another or organize/promote travel or vacations word-of-mouth publicity - Correct Answers ✅informal conversation people have about their experiences with a business consistent quality service - Correct Answers ✅providing the same good service and products to customers each and every time they come to a business customer service - Correct Answers ✅total customer experience with a business
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