CSBI: Certified Specialist Business
Intelligence Exam (2024 / 2025) Questions and Verified Answers
Question:
Identify fundamental purpose of engaging in analytics
Answer:
understand what is happening and finding a path forward
Question:
recognize the basic business functions of finance, marketing and operations
Answer:
-operations is the function that meets the demand for a service or product by marketplace entities -finance ensures monetary resources are in place to conduct operations -marketing provides the market interface function that is focused on understanding what the marketplace overtly seeks, specifically needs, anticipating shifts and ensuring a strong marketplace presence
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Question:
recognize the dimensions of changes in the work and relationships of players in the business of providing healthcare services
Answer:
-role of nurses: integrated role within team-based model of care; focus on
standardization and improving outcomes
-role of case managers: minimizing 30-day re-admissions
-quality and performance improvement: work will be performed in direct
collaboration with clinicians, clinical informaticists, decision support professionals and patient access team members
-operational management decision: increased focus on procurement sourcing
and management of suppliers and supply lines rather than on managing inventory and processing orders -decision support becomes a BI/Analytics function -Internal Financial and Payer Experts -Providers, Suppliers and Payers
Question:
recognize the steps involved in a stakeholder analysis process
Answer:
- identifying stakeholders
- analyzing stakeholders' profiles
- analyzing stakeholder relationships
- analyzing stakeholder participation
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Question:
recognize the three general ways to assess productivity
Answer:
-partial productivity: measures efficiency of one particular characteristic;
measures output against a specific input, e.g., services rendered/employee
-multifactor productivity: ratio of output to a group of inputs, such as labor
and materials
-total: broadest measure, includes all inputs
-revenues, profits/all inputs
Question:
define the term business intelligence
Answer:
set of methodologies, processes, architectures and technologies that encompass the three types of analytics. Broad category of applications and technologies for gathering and analyzing data, transforming it into accurate, current and relevant actionable information and deploying it to users to be available for the purpose of helping enterprise users make better business decisions
Question:
identify the three types of analytics
Answer:
descriptive, predictive and prescriptive
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