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IREM – CPM EXAM QUES TIONS &
ANSWERS
Question : What type of management would best serve
the California Hills PUD community?
CORRECT ANSWER : Full agency management
services.
Question : What type of management would best serve
the condominium association in Milwaukee?
CORRECT ANSWER : Financial-only management or
self management.
Question : What type of management would best serve
the small apartment building converted to condos in Washington, D.C.?
CORRECT ANSWER : While self management or
financial-only management might be feasible, full service
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management may benefit the community due to the age- related maintenance challenges.
Question : What type of management would best serve
the Shangri-La PUD community?
CORRECT ANSWER : Answers will vary.
Question : Define the role of a member in the association.
CORRECT ANSWER : Members cannot act in isolation
from the group and must adhere to the terms set out in the CID documents. Members may be nominated to the Board of Directors.
Question : What are the potential advantages or
disadvantages of a high degree of participation among members of the association?
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CORRECT ANSWER : Advantages include fostering a
sense of "investment" and ensuring a strong pool of candidates for Boards and committees. Disadvantages include the potential for decision-making to be bogged down by contested decisions.
Question : Explain why common areas are potentially one
of the benefits of CID membership.
CORRECT ANSWER : Common areas allow individual
investors to share in the benefits of amenities they might not afford individually, such as swimming pools or tennis courts.
Question : Describe the advantages of having a
management agreement that spells out the relationship between the Managing Agent and CID in detail.
CORRECT ANSWER : A detailed management
agreement helps clarify the reporting structure and
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responsibilities, aiding in clearer communication and expectations.
Question : What is active listening?
CORRECT ANSWER : Active listening involves the
listener being equally engaged in the communication process as the speaker, with the goal of understanding and acknowledging the speaker.
Question : What percent of communications are
nonverbal?
CORRECT ANSWER : Around 55 percent of
communication is visual, and 38 percent is auditory, making a total of 93 percent nonverbal.
Question : Which conflict resolution style believes "only
the strong survive"?