l OMoA R cP S D |516 483 32
C773 Task 1 Passed
User Interface Design
(Western Governors University)
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l OMoA R c P S D |516 483 32
C773 Task One
Part A:
- The current website content fails to meet user and stakeholder content needs in
various ways, the most glaring of which is an absence of any real info on the company anywhere on the webpage. The site contains basic information for dog and cat owners, but lacks any information on what the company does. Apart from the
name on the top left, no contact information is found to get hold of the company or to explain what the company does. This hurts the stakeholders by not making it clear to potential customers that the company offers expert services, and it hurts the users by making these services inaccessible. The site also lacks any way for the
audience to put personal or pet info down. In the design specification, the company asks for a solution to collect information on the pet owner and their pets. This would benefit the business as when interacting with potential customers, they can provide more resources to help said user and even cater the website to the customer so that they will inquire about the company’s services. This hurts the stakeholders and the audience by not giving either of them the proper information they need. Additionally, the lack of “pet consultation” means that the website will not be among the top searched results on Google, hurting the stakeholders as people looking for their services will not be shown on the site during a Google search. Lastly, the content on the website lacks style and professionalism. The site looks like it was made in the
mid-90s; the look is not modern, making most customers believe the information is outdated and not applicable. Some might even think the website is a scam. The lack of pictures throughout the site also does not help this aspect, as images are only on the home page and nowhere else. These issues with the website will affect stakeholders by pushing away potential customers, and customers will miss out on quality help.
- The current website functionality is minimal and fails to meet the needs of users
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and stakeholders in several ways. Firstly, although there are only four pages on the entire site, it is hard to navigate through the pages. A dedicated site back button is absent; you must use the back button on the browser, making moving around the pages slightly confusing. Also, when you are present on the FAQs page, there is no way to go directly home; for some reason, the home button does not work on the FAQ page, but it works fine within the dog and cat pages. This gives the impression to potential customers that the site is amateurly made and can convey that the