UHC Ethics and Compliance Assessment 2024 Latest Update 2024-2025 Actual Exam Questions and 100% Verified Correct Answers Guaranteed A+ Verified by Professor Agent Bryan wants to grow his book of business. Which of the following lead generating activities is NOT compliant?After enrolling a consumer, he mails a thank you card from the UnitedHealthcare Toolkit and encloses a few business cards for the new member to pass along to acquaintances.At each appointment he provides extra business cards to the consumer and asks that the consumer pass them along to acquaintances.At each appointment he asks the consumer for the name and phone number of at least one acquaintance who is 65 or older and calls the referred individual. - CORRECT
ANSWER: At each appointment he asks the consumer for the name and phone number
of at least one acquaintance who is 65 or older and calls the referred individual.
Agent Jacob learns that Emily, the consumer with whom he is meeting, is the authorized legal representative for her father. What must Jacob explain to Emily when completing an Enrollment Application for her father?Jacob must explain that Emily will sign the Enrollment Application and must be able to provide documentation upon request by the Plan that indicates her legal authority to enroll her father.Jacob must explain that Emily will sign the Enrollment Application and that no further action on her part is required.Jacob must explain that Emily will sign the Enrollment Application and must submit documentation with the application that indicates her legal authority to enroll her father.Jacob must explain that Emily is not authorized to complete the Enrollment Application on behalf of her father. - CORRECT ANSWER: jacob must explain that Emily will sign the Enrollment Application and must be able to provide documentation upon request by the Plan that indicates her legal authority to enroll her father.
As an agent, you have an obligation to only enroll a consumer in a product: 1 / 2
That meets the sales goal of the Centers for Medicare and Medicaid Services, UnitedHealthcare and the Social Security Administration.That is suitable for the consumer's needs, goals and financial resources.That provides a financial advantage to a network of providers.That meets the interest you have in the transaction, for example commissions received for the sale. - CORRECT ANSWER: That is suitable for the consumer's needs, goals and financial resources.
By signing the Statement of Understanding, the consumer:
Acknowledges that they clearly understand that they are enrolling in a plan, combined with knowing the specific plan in which they are enrolling.Acknowledges their understanding of standard enrollment and disenrollment procedures.Acknowledges that the agent may discuss Medicare Advantage and Prescription Drug
Plans with the consumer. - CORRECT ANSWER: Acknowledges that they clearly
understand that they are enrolling in a plan, combined with knowing the specific plan in which they are enrolling.
Consumer Gary gives his friend's telephone number and email address to agent Bethany. What should Bethany do?Bethany may accept the contact information and telephone or email Gary's friend to schedule a face-to-face meeting.Bethany may accept the information but must observe permission to contact and unsolicited contact guidelines, which will limit her to using postal mail to contact Bethany's friend.Bethany should ask for Gary's friend's address so she can visit him while she is in the
neighborhood. - CORRECT ANSWER: Bethany may accept the information but must
observe permission to contact and unsolicited contact guidelines, which will limit her to using postal mail to contact Bethany's friend.
Educational events allow for which of the following to occur?Provide objective information about the Medicare program and/or health improvement and wellness.
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