NUR 4590 Professional Identity of the Nurse Leader Exam 2 Concept Guid
- Stakeholders
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Clients, healthcare professionals, employees, contractors, man- agers, owners, quality improvement professionals, suppliers, investors, government, payers
- Micro
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Day to day activities addressing specific needs/services
- Meso
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Actions of groups of individuals or services, coordinating similar micro levels of service
- Macro
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Larger scale interactions with agencies, organizations, communities, gov- ernment agencies, regulatory agencies, professional organizations
- Formal Power
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Standardized jobs, guided by rules and procedures, minimal discretion 1 / 2
- Informal Power
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Freedom of individuals to make choices and influence organi- zational life
- Centralization
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Top leaders make decisions, lower-level managers and staff have little decision-making discretion
- Decentralization
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Decision-making authority spread down through the hierarchy, shared governance structures
- Standardization
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Standard procedures governing organization's functions and activities
- Quality Assurance
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Measuring compliance against standards, ensuring health- care professionals are doing the right thing
- Quality Improvement
- / 2
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