MANA 444 FINAL EXAM AND PRACTICE EXAM

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MANA 444 FINAL EXAM AND PRACTICE EXAM

NEWEST 2025 ACTUAL EXAM COMPLETE 250

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MANA 444 FINAL EXAM

The performance management process includes several interrelated steps. What is the first step?

• developing performance goals
• deciding on the process to train and develop employees
• assigning appropriate rewards
• developing standard rating forms - ANSWER- a.

developing performance goals

Which of the following statements is congruent with the notion of SMART goals?

• SMART goals should have clear performance or

behaviour criteria

• SMART goals must address extrinsic motivators 1 / 4

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• SMART goals should be easily attained
• SMART goals should not be time bound - ANSWER-
• SMART goals should have clear performance or

behaviour criteria

According to the textbook, what is the number-one attraction and retention tool for many organizations?

• compensation
• training
• bonuses
• development - ANSWER- b. training

Which of the following is a major goal of the Edmonton Police Service as described in the chapter-opening vignette?

• to improve the productivity of police officers
• to improve the confidence level of police officers when

dealing with criminal elements in the community

• to link training programs to the department's strategic

plan 2 / 4

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• improve interactions between police officers and

mentally ill individuals in the community - ANSWER- d.improve interactions between police officers and mentally ill individuals in the community

Which of the following are two extrinsic benefits training will give an employee?

• an improved marketability and greater job security
• a greater sense of self-efficacy and a sense of

accomplishment

• a more positive attitude toward their employer and their

own confidence

• a greater sense of engagement toward customers and

fellow employees - ANSWER- a. an improved marketability and greater job security

Which of the following is NOT a benefit to society associated with training and development?

• higher levels of education
• greater economic prosperity
• better work-life balance 3 / 4

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• improved standard of living - ANSWER- c. better

work-life balance

Which statement best describes the current state of productivity and innovation in Canada?

• Canada rates very high in productivity metrics globally
• Canada lags its major global competitors in

productivity and innovation

• Canada tends to rank high in productivity but low in

innovation across most business sectors

• Canada has seen a recent sharp increase both in

productivity and innovation across all business - ANSWER- b. Canada lags its major global competitors in productivity and innovation

Which of the following statements best describes the average investment in training and development as a percentage of payroll in Canada?

• increasing year over year at a nearly constant level
• increasing year over year at an accelerated rate
• averaging about 2% of payroll over the last 10 years
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