MGMT 363 Exam 1 - ultimately improving the attitudes and behavior...

MGMT 363 Exam 1 Organizational Behavior correct answersField of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations Human Resource Management correct answersTakes the theories and principles studied in OB and explores the "nuts-and-bolts" applications of those principles in organizations Strategic Management correct answersFocuses on the product choices and industry characteristics that affect an organizations profitability Foundations in OB correct answersIndustrial and organizational psychology, social psychology, sociology and economics. This diversity brings a unique quality to OB Industrial and Organizational Psychology correct answersJob performance and individual characteristics Social Psychology correct answersSatisfaction, emotions, and team processes Sociology correct answersTeam characteristics and organizational structure Economics correct answersMotivation, learning and decision-making Theory X correct answersManager's assume employees hate to work and so to motivate them managers must control the employees and hold all the power Theory Y correct answersManager's assume working is innately part of a human's role in the world and therefore involve the employees in the decision-making process thus sharing some of the power Two Goals for an Individual's Working Life correct answers1. Perform job well

• Retain membership of the organization 1 / 2

Two Goals as a Manager correct answers1. Maximize job performance

• Help employees stay with the firm for a significant amount of time

Types of Resources correct answers1. Financial Resources (money, equity)

• Physical Resources (building, machines, Kyle Field)
• Knowledge, decision-making, culture, ability, wisdom
• Image, goodwill

Valuable Resource correct answers1. Rare

• Inimitable
• Numerous small decisions
• Socially complex (not always clear how it developed, impossible to recreate)

Rule of 1/8th correct answers1/2 of organizations do not believe there is a connection between people and profits 1/2 of those who do see the connection try to make a single change, rather than a comprehensive change 1/2 of those who make comprehensive changes persist long enough for those changes to make a change 1/2 x 1/2 x 1/2 = 1/8 or 12.5% How Do We Know OB Works? correct answers1. Method of Experience

• Method of Intuition
• Method of Authority
• Method of Science

Method of Experience correct answersPeople hold firmly to some believe because it is consistent with their own experience and observations

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