Mgmt 363 Exam 2 Questions with 100% Verified Correct Answers Reflects the prominence of its brand in the minds of the public and the perceived quality of its goods and services. - Correct Answer Reputation The willingness to be vulnerable to a trustee based on positive expectations about the trustees actions and intentions. - Correct Answer Trust Which is more preferable a job at a company with an excellent reputation and average salary or job at a company with a high salary and poor reputation? - Correct Answer A job with a company that has an excellent reputation an average salary was preferred by 78% of adults Actually making yourself vulnerable. - Correct Answer Risk Reflects the perceived fairness of authorities decision-making. - Correct Answer Justice Reflects the degree to which the behavior of an authority are in accordance with generally excepted moral norms. - Correct Answer Ethics What are the factors that influence trust levels? - Correct Answer Trust propensity, ability, benevolence, integrity, and feelings towards trustee.Meaning that your personality traits include a general propensity to trust others. - Correct Answer Disposition-based trust Meaning that it's rooted in a rational assessment of the authority's trustworthiness. - Correct Answer Cognition-based trust Meaning that it depends on the feelings towards authority that go beyond any rational assessment. - Correct Answer Affect-based trust A general expectation that the words, promises, and statements of individuals and groups can be relied upon. - Correct Answer Trust propensity 1 / 3
The characteristics or attributes of a trustee that inspire trust. - Correct Answer Trustworthiness Along what three dimensions do we gauged a track record of an authority? - Correct Answer Ability, benevolence, and integrity.The skills, competencies, and areas of expertise that enable authority to be successful in some specific area. - Correct Answer Ability The belief that the authority wants to do good for the trustor apart from any selfish or profit centers motives. - Correct Answer Benevolence The perception that the authority adheres to a set of values and principles that the trustor finds acceptable. - Correct Answer Integrity What are the four dimensions that an employee can use to judge the fairness of the authorities decision-making? - Correct Answer Distributive justice, procedural justice, interpersonal justice, and informational justice.Reflect the perceived fairness of decision-making outcome. Example: pay, rewards, promotions. - Correct Answer Distributive justice Reflects the perceived fairness of decision-making process; The process that led to the outcome. - Correct Answer Procedural justice What helps to ensure that procedures are neutral and objective as opposed to bias and discriminatory? - Correct Answer The consistency, biased suppression, representativeness, and accuracy.Reflects the perceived fairness of the treatment received by employees from authorities; employees might consider how the authority treated them as the procedures are implemented. - Correct Answer Interpersonal justice What two rules do authorities adhere to in order to foster interpersonal justice? - Correct Answer The respect rule and the propriety. 2 / 3
Reflects perceived fairness of the communications provided to employees from authorities; employees may consider the kind of information that authorities provided during the course of organizational decision-making. - Correct Answer Informational justice What two rules do authorities adhere to to foster informational justice? - Correct Answer The justification rule and the truthfulness rule.What are the two primary threads of business ethics? - Correct Answer Prescriptive (ought to act) and descriptive (tend to act).Occurs when a former or current employees exposed illegal or immoral actions by the organization. - Correct Answer Whistle-blowing Argues a ethical behaviors result from a multistage sequence beginning with more awareness, continuing onto moral judgment, then moral intent, and ultimately to ethical behavior. - Correct Answer Four-component model Occurs when an authority recognizes that a moral issue exists in a situation or the ethical code or principle is relevant to the circumstance. - Correct Answer Moral awareness Captures a degree to which an issue has ethical urgency. - Correct Answer Moral intensity Captures the degree to which people chronically perceive and consider issues of morality during their experience. - Correct Answer Moral attentiveness Reflects the process people use to determine whether a particular course of action is ethical or unethical. - Correct Answer Moral judgment Theory that argues that as people age and mature they move through various stages of moral development-each more mature and sophisticated than the prior one. - Correct Answer Cognitive moral development At this stage right versus wrong is viewed in terms of the consequences of various actions for the individual. - Correct Answer Preconventional stage
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