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MIS 180 EXAM VERSION 1 AND 2 NEWEST 2025
ACTUAL EXAM COMPLETE 200 QUESTIONS
AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
(BRAND NEW VERSION !)
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- **What is smack shopping according to Mark McGuire?**
the correct answer is Online collaborative shopping by groups of customers
- **What is a distribution chain?**
the correct answer is The path a product or service follows from the originator of it to the consumer
- **In contemporary business, success depends on minimizing
what in attempt to reduce the costs of producing and selling products or services?** the correct answer is Distribution chain
- **Which of the following activities tracks inventory and
information among business processes and across companies?**
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the correct answer is Supply chain management (SCM)
- **Which of the following is a method for producing or
delivering a product or service just at the time the customer wants it** the correct answer is Just-in-time manufacturing
- **If you were to purchase a car before it was manufactured
and the assembly of that car was dictated by your requirements, what manufacturing process is this?** the correct answer is Just-in-time manufacturing
- **Which type of transportation uses multiple channels to
transport products from the manufactoring location to the customer destination?** the correct answer is Inter-modal
- **The complexity of SCM is supported by technology.
Which intricate SCM activity needs strong monitoring by SCM systems?** the correct answer is Inter-modal transportation
- **What is the primary focus of supply chain management
(SCM)?**
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the correct answer is Overall cost leadership and bottom-line initiative
- **Which of the following results from a well-designed
supply chain management system?** the correct answer is Well-designed SCM systems can enhance any of thee stated activities
- **In relation to SCM, what is an information partnership?**
the correct answer is Two or more companies cooperating by integrating their IT systems.
- **Which type of software dominates the supply chain
management (SCM) environment?** the correct answer is Enterprise resource planning
- **You go to a florist but they dont have what you want, but
they ordered them and had them deliver them to you at your home. What kind of relationship does this represent?** the correct answer is An information partnership.
- **Which of the following systems uses information about
customers to gain insights into their needs, wants, and behaviors in order to serve them better?**
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the correct answer is Customer relationship management (CRM)
- **Which term describes a business approach to offering
multiple ways in which customers interact with it?** the correct answer is Multi-channel service delivery
- **What is a fundamental goal of CRM systems?**
the correct answer is To manage and track customer interactions
- **What is the difference between SCM and CRM?**
the correct answer is SCM manages product information; CRM manages customer information.
- **Is CRM software?**
the correct answer is No, it is total business objective consisting of hardware, software, processes, and goals
- **Customer relationship management (CRM) systems
include which of the following functions?** the correct answer is All of the above