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MSSC CLA Exam Terms
- Audit
Ans>> An objective comparison of actions to policies and plans.
- Automated Guided Vehicle (AGV) System
Ans>> A transportation network that au- tomatically routes one or more material handling devices, such as carts or pallet trucks, and positions them at predetermined destinations without operator interven- tion.
- Bar code
Ans>> A series of alternating bars and spaces printed or stamped on parts, containers, labels, or other media, representing encoded information that can be read by electronic readers.
- Cross-functional team 1 / 2
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Ans>> A set of individuals from various departments assigned to a specific task such as implementing new computer software.
- Cross-training
Ans>> Providing training or experience in several different areas (e.g. training an employee on several machines).
- Customer relationship management (CRM)
Ans>> A marketing philosophy based on putting the customer first. The collection and analysis of information designed for sales and marketing decision support (as contrasted to enterprise resources planning information) to understand and support existing and potential customer needs.
- Container Security Initiative (CSI)
Ans>> A program of the U.S. government which seeks to ensure that containers entering the country's ports are scanned and deemed safe before departing their country of origin.
- Customs-Trade Partnership Against Terrorism
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(C-TPAT)