NC Correctional officer Final Exam Latest Update 2025-2026 130 Questions and 100% Verified Correct Answers Guaranteed A+
18th street gang - CORRECT ANSWER: Formed by Mexican nationals denied from
Clanton st gang Tattoos include 666, XVII, XV3 Accepts all races Known to recruit middle and elementary school kids
2 primary components of situational awareness - CORRECT ANSWER: Self awareness
and self care
- constitutional rights offenders have in prison - CORRECT ANSWER: Religion (1st
amend) Free from cruel and unusual punishment (8th amend) Access to courts (due process clause)
3 important aspects of hostage situations - CORRECT ANSWER: Time (1st 15 to 45
mins) Communications Negotiations
3 rules to supervising offenders - CORRECT ANSWER: -Be firm but fair
-Be consistent -Be objective
3 unauthorized forms of communication - CORRECT ANSWER: Kite
Underground kite 1 / 3
Skywriting
4 basic components of communication - CORRECT ANSWER: -The Speaker
-The Listener -The Message -The Feedback
4 forms of persuasion options - CORRECT ANSWER: -Professional presence
-Policies and procedures -Physical force -Words
4 levels of active listening - CORRECT ANSWER: Attentive listening
Retentive listening Reflective listening Reactive listening
- questions to ask yourself to determine situational awareness? - CORRECT ANSWER:
What is happening?Why is it happening?What will happen next?What can I do about it?
4 ways to handle verbal abuse - CORRECT ANSWER: Stay calm
Listen Show no fear Verbal skills 2 / 3
- stages of conflict - CORRECT ANSWER: Stage 1: Latent (underlying tension)
Stage 2: Perceived (issues defined)
Stage 3: Felt (emotional reaction)
Stage 4: Manifest (out in the open, other people see response)
Stage 5: aftermath (conflict outcome)
6 barriers during conflict resolution - CORRECT ANSWER: -Getting defensive
-Not listening -Minimizing -Jumping to conclusions -Inability to empathize -Inability to stay calm
7 stages of behavioral escalation - CORRECT ANSWER: -Calm
-Triggering -Agitation -Acceleration -Peak -De-escalation -Recovery
8 elements of non-verbal communication - CORRECT ANSWER: Body language
Facial area Distance Reaction to touch Paralanguage
- / 3