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NHA CCMA Exam, Medical Assistant Certification, NHA CCMA Test Bank, Certified Clinical Medical Assistant, CCMA Questions and Answers, NHA Exam Prep, Medical Assistant Study Guide
A medical assistant receives a telephone call from a patient who seems anxious about the results of a test. Which of the following responses should the assistant make? - ANSWER-"I know you are concerned about your test results. We'll call you as soon as your results come in."
This response shows empathy and active listening skills on the part of the assistant, which communicates to the patient that the assistant recognizes his emotions. Empathy allows the assistant to validate the patient's emotions without becoming unprofessional and losing objectivity. This response is an example of an appropriate way to communicate with the patient.
A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves, which of the following pieces of personal protective equipment should the assistant wear? - ANSWER-Gown 1 / 4
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Scabies requires contact precautions; therefore, the assistant should wear gloves and a gown. Other patient conditions that require contact precautions include hepatitis A, rotavirus, and herpes zoster (shingles).
A patient loses consciousness. The EKG reveals ventricular fibrillation. Which of the following actions should a medical assistant take first? - ANSWER-Call for help and begin CPR
According to the American Heart Association's resuscitation guidelines, the assistant should call for help and perform CPR immediately after witnessing a cardiac arrest.
A medical assistant is composing business correspondence using the simplified letter style. Which of the following features should the assistant use? - ANSWER-A subject line in all capital letters.
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In the simplified letter style, the subject line is in all capital letters and replaces the salutation.
Where should a medical assistant place the electrode for lead V5? - ANSWER-On the left anterior axillary line, horizontal to V4.
This is the proper placement for lead V5.
A medical assistant is caring for a patient who is 5'7" tall. Which of the following is the patient's height in centimeters? - ANSWER-170 cm
When making this conversion, the assistant should first convert 5' 7'' to 67 inches. Next, the assistant should convert inches to centimeters by multiplying by 2.54. The result is 170.18 cm, which rounds to 170 cm.
Which of the following techniques should a medical assistant use when bandaging a wound? - ANSWER-Wrap the wound from distal to proximal 3 / 4
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Wounds should always be wrapped from distal to proximal.
Which of the following is outside of a medical assistant's scope of practice? - ANSWER-Order additional laboratory tests to confirm the patient's condition.
It is outside of a medical assistant's scope of practice to order additional laboratory tests without a provider's prescription.
A patient is seen in an urgent care center for a laceration to the left foot. The provider evaluates the injury, determines sutures are not needed, applies a dressing, and releases the patient.Which of the following levels of examination should a medical assistant use for the procedural coding for this visit? - ANSWER-Problem focused examination.
Problem-focused examinations are limited to the single body area or system mentioned in the chief complaint.
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