NHCO Phlebotomy Questions with Complete Solutions Another name for phlebotomy - Correct Answer Venipuncture Another name for finger stick - Correct Answer Dermal puncture Responsibilities of phlebotomist - Correct Answer Assembles equipment Verifies and records the patients identity Conducts patient interviews Takes vital signs Screens donors Patient interaction characteristics - Correct Answer Dependability Honesty Integrity Empathy and compassion Professional appearance Interpersonal skills How to positively identify patient - Correct Answer Ask them to State and spell their full name and provide their date of birth Phrase for bedside manner - Correct Answer Pleasant with the patient and professional with the poke Failure to stop or heed the patient's wishes to stop the phlebotomy procedure can result in - Correct Answer Assault or battery charges When was HIPAA passed - Correct Answer 1996 Safeguarded information according to HIPAA includes but is not limited to: - Correct Answer Treatments 1 / 2
Test results Medications Procedures Appointment times Appointment dates THE JOINT COMMISSION - Correct Answer Founded in 1951 and is the oldest watchdog group in healthcare facility oversight Nonprofit Establishes standards and practices of operations in all healthcare settings TJC's mission - Correct Answer Improve healthcare offerings to the public, focus on quality care, patient safety, continuous pre-analytical and post-analytical processes, and over sites to point-of-care testing (POCT) Clinical and Laboratory standards institute (CLSI) - Correct Answer Develops standards using representatives taken directly from the fields they oversee. They oversee phlebotomy programs that include program approval, certification exam questions, and standard of care based on CLSI standards.Patient rights to knowing about tests - Correct Answer Patients have the right to know what they are being tested for, treated for, as well as refusal of treatment. You should NEVER give patients results or explain what the tests check for because as a phlebotomist, you're not medically qualified Informed Consent - Correct Answer A competent person gives voluntary permission for a medical procedure after receiving adequate information about the risk of the procedure's methods and consequences Expressed consent - Correct Answer Permission is given by the patient verbally or in writing for a procedure Implied consent - Correct Answer Patients actions permit the procedure without verbal or written consent (willingly holding arm out after being told they need blood drawn) HIV consent - Correct Answer Special permission is needed to administer a test that detects HIV
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