NUR 300 Test 1
- Which situations are examples of public communication?
Answer Nurse offering advice to a large classroom of nursing students
Nurse teaching about high blood pressure at a health fair Nurse suggesting ways to decrease the risk for infection on television
- Which components are basic elements of the communication process?
Answer -
Refernt Channel Feedback
- Which area is affected when the health care provider tells the patient, "The MRI, the PET
scan, and the CBC with differential were inconclusive"?
Answer Content
- The content is affected in this situation because the content describes the actual words of the
exchange. Because the nurse uses medical jargon and abbreviations, the patient may not understand.
- Which aspects of communication are occurring when the patient frowns and points to an
area of pain while the nurse is in the room?
Answer Nonverbal communication
visual channels of communications gestures from the patient
- Which statements by the nurse indicate a correct understanding of nonver- bal
communication?
Answer 1 / 3
"Holding patients' hands when they are scared or worried is a technique for nonverbal communication."
My professional appearance can communicate a message of caring." "I should keep my arms uncrossed to convey openness to the patient."
- Which information is accurate about communication?
Answer A receiver is essential for communication to occur.
Detecting body odor is using the olfactory channel.Verbal communication includes electronic interactions.Nonverbal communication can be exhibited by a person's clothes.
- Which aspects of communication are exemplified when the patient tele- phones the nurse to
ask about the next appointment?
Answer Verbal communication is present Patient is sender Interpersonal communication occurred
- Referent
Answer Referent is the first element in the communication process because it is the event, thought, or feeling that initiates communication.
- Sender
Answer The sender is the second element, not the first, in the communication process. The sender formulates the message after the referent occurs.
- Message 2 / 3
Answer The message occurs later in the communication process.The sender communicates the message to the receiver.
- Channel
Answer The channel is using the five senses to relay the message and is not the first element in the communication process.
- Which example is a representation of the auditory channel in the commu- nication
process?
Answer paying attention to breath sounds
- Which examples are associated with verbal communication?
Answer writing, emailing, blogging, texting
- Forming
Answer During the forming phase, group members rely heavily on the leader to identify the group's mission and goals; commitment to a positive outcome occurs later in the process.
- Storming
Answer The storming phase may involve some conflicts among group partic- ipants; commitment to a positive outcome occurs later in the process.
- Norming
- / 3
Answer During the norming phase, increased trust and openness emerge, resulting in productivity and meaningful sharing of information; commitment to a positive outcome occurs later in the process.